Ratings based on 422 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from SALEM
Posted 19 Nov 2024
The manager was very nice and accommodating.
Nice clean room and many restaurants in walking distance.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that our manager made your stay more enjoyable and that you appreciated the clean room and nearby dining options. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
Honestly I used to live in the area so I thought it would be a little rundown but it was actually very clean and very well kept I will definitely recommend it. The only bad thing for me was there was no coffee maker ugh. And I drink my first cup of coffee at 3: 00am before work. Other than that it was great!! Thanks guys!
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic 5/5 rating and your thoughtful feedback! We’re thrilled to hear that the cleanliness and upkeep exceeded your expectations. We understand how important that early morning coffee is—your comment has been noted, and we’ll work to improve in this area. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you had a positive experience overall. We appreciate your review and look forward to providing you with an even better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
Very nice staff
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful 5 out of 5 rating! We're thrilled to hear you had a positive experience with our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the perfect rating! We're delighted to hear you had a wonderful stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We’re delighted to hear you had an excellent stay with us. Your support is greatly appreciated, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi Andres,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 28 Oct 2024
Close to amenities
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad you found our location convenient and close to amenities. We hope it added to the enjoyment of your stay and look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're truly sorry to hear about your experience. Your concerns are important to us, and we will investigate the issues you faced to ensure improvements are made. We appreciate your comments and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
Not so good
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we will address them to improve our services.Sincerely, Hotel Manager
