Ratings based on 300 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Good
by A verified traveler
Posted 10 Nov 2024
Love the service
Comment from Hotel Management
15 Nov 2024 by Alexa - General Manager, Hotel Management
We’re delighted you had such a wonderful experience. The team at KEX loves making our guests feel at home—though maybe with a few more cocktails and a better playlist. Looking forward to your return!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Alexa - General Manager, Hotel Management
We’re so glad you enjoyed your stay with us! Creating memorable experiences is what we’re all about, and it’s fantastic to hear we hit the mark. Come back anytime—there’s always something new happening at KEX!
by A verified traveler
Posted 7 Nov 2024
The lively atmosphere was fantastic. But, trying not to disturb everyone after ten pm was a bit difficult.
Comment from Hotel Management
15 Nov 2024 by Alexa - General Manager, Hotel Management
Thank you for sharing your experience! We’re thrilled to hear you enjoyed our lively atmosphere—it’s one of the things we love most about KEX. We also understand the challenge of balancing the fun with being mindful of others later in the evening. Your feedback is a great reminder for us to continue finding ways to create an environment that feels vibrant yet considerate. We hope to welcome you back soon for another memorable stay!
by A verified traveler
Posted 2 Nov 2024
All was good i can’t complain
Comment from Hotel Management
2 Nov 2024 by Alexa - General Manager, Hotel Management
No complaints? We'll take that as high praise! Thanks for staying with us—glad we kept things smooth. Come back anytime for more good times (or even a few minor complaints, just to keep us on our toes)!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Alexa - General Manager, Hotel Management
Thank you for the lovely rating, Elliott! We hope to welcome you back soon.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Alexa - General Manager, Hotel Management
Thank you for taking the time to leave us that lovely 5/5 rating, Joy! Please do come see us again soon.
by A verified traveler
Posted 20 Oct 2024
Overall good stay for a weekend in Portland, Pretty noisy, “deluxe queen room” with its own bathroom was directly located beside shared one. Nightly interruptions. Small room, showering set off fire alarm in room. Booked late check out (2pm) during check-in. Still got a call from reception at 11am asking why I haven’t left the room yet - mediocre experience.
Comment from Hotel Management
21 Oct 2024 by Alexa - General Manager, Hotel Management
Thanks for staying with us! Glad to hear you had a good weekend in Portland. Apologies for the noise and the mix-up with your late checkout – we’ll work on that! We’ll also check on the fire alarm issue in the shower. Hope to see you back again soon!
by A verified traveler
Posted 18 Oct 2024
Great lobby space to work in. Great food and drink. King bedroom was perfect for my needs. Walkable neighborhood with lots of food, bar, entertainment options.
Comment from Hotel Management
18 Oct 2024 by Alexa - General Manager, Hotel Management
Thanks for the awesome review! We’re happy to hear the lobby was a great spot for getting some work done, and that you enjoyed the food, drinks, and your king room. Glad you got to explore the neighborhood too—so many cool spots nearby! Hope to see you back at KEX soon!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Alexa - General Manager, Hotel Management
Thank you for the positive rating! We’re so pleased you enjoyed your time with us and can’t wait to welcome you back soon.
