Ratings based on 570 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
1. There are no luggage carts staged by Building 1's elevator. We had to roll one from the check-in lobby, all the way outside, in the rain, around the building to the other side; twice (coming and going). (2) The back door [Building 1 entrance] is not latched/locked. Anyone can walk in. Not very safe.
by A verified traveler
Posted 11 Nov 2024
Staff was very friendly easy to talk with
by A verified traveler
Posted 8 Nov 2024
Love that
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 27 Oct 2024
I have pictures of the stains in the floor plus couches that were afraid from animals using it as a scratch pad and I paid $460
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Unfortunately, our room wasn't very clean this time in the bathroom and window sill. This is unusual. The hottub was broken. The rest of the experience was great despite the fact they are remodeling. Landscaping is still really nice and the staff was attentive.
by A verified traveler
Posted 9 Sep 2024
Fold-out “bed” was a joke - paper-thin mattress over lots of wires … either provide a fold-out bed or don’t bother. Oh, and when I started to make up the bed, I found 2 fitted sheets and no flat. Called front desk for a flat sheet, please. Staff said “of course, madam” and delivered … a fitted sheet. Who’s asleep at the wheel?
