Ratings based on 544 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
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Comment from Hotel Management
18 Nov 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Penny, Thank you for taking the time to leave a review.
by A verified traveler
Posted 11 Nov 2024
This hotel is very big! A lot of amenities and the views are great with the river in the back! Very accessible if you take your pet! Also the beds & sheets are great! Very comfy and cooling if you’re picky with beds! Overall it was one of the best experiences since I travel a lot around the Portland area I was very pleased with this hotel will definitely be coming back!
Comment from Hotel Management
11 Nov 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Griselda,Thank you for taking the time to leave such a great and thought out review! We are so glad to hear how much you enjoyed staying with us at the Holiday Inn Columbia Riverfront.We hope you choose to stay with us again soon!
by A verified traveler from Redding
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by JB, Hotel Management
Thank you Rachel. If there is anything specific we can do to make your next stay more enjoyable, please let us know.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Linda!Thank you for taking the time to leave a great review! We hope you choose to stay with us again soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Terry!Thank you for taking the time to leave a great review! We hope you choose to stay with us again soon.Enjoy the rest of your week.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Elena Auger, Front Desk Supervisor, Hotel Management
Dear Ezra,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we would like to use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for staying with us, and if I can be of assistance to you, please contact me directly at 503283446 ext.0 or elena.auger@hicolumbiariver.com.Sincerely,Elena Auger elena.auger@hicolumbiariver.com
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by JB, Hotel Management
Thank you yorda. If there is anything specific that we can do to make your next stay better, please let us know.
by A verified traveler from Fredericksburg
Posted 26 Oct 2024
Accessible to Hwy
Comment from Hotel Management
26 Oct 2024 by Kendall, Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a rating and review of our hotel. We are very happy you enjoyed your stay. We strive for excellence and use reviews like yours as a guide to offering the most relaxing, secure, and pleasant stay for our guests. Again, thank you very much for the rating and review, we look forward to the opportunity to serve you again soon!Have a wonderful day, Judy.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by JB, Hotel Management
Thank you for the review Marianne. If there is anything we can do to make your next visit more enjoyable, please let us know.
by A verified traveler
Posted 21 Oct 2024
Our room was freezing cold. We asked to turn on heat. They said they put a request in but it never happened.
Comment from Hotel Management
21 Oct 2024 by Kalysta Conrad, Front Desk Supervisor, Hotel Management
Hey Kimberly,Thank you for taking the time to leave a thoughtful review. I would like to apologize for the unsatisfactory stay, especially for being so cold. I hope you choose to stay to with us again so we can show this stay is an exception. With best regards,
