Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great customer service from staff. Original assigned room didn’t have a working heater and there was a huge stain on the shade over the window. Staff was great and switched me to a different room that had a working heater and felt cleaner. Disappointed by stains on furniture and carpet and a few pillows had an odor so they weren’t used but overall okay and I would stay there again.
Comment from Hotel Management
4 Jan 2025 by Jennifer S, Hotel Management
Julia, Thank you for your feedback. I am sorry to hear about the issues during your stay. We currently have the room down to ensure the leak is fixed properly as well as having all furnishings touched up. We just installed new shades and are in the process of (about 60%) replacing all the carpet. Sadly, the stain on the shade did come from water leaking in through the window. Again, we are truly sorry and hope you give us another chance in the future!!
by A verified traveler
Posted 1 Jan 2025
It was a pleasant stay
Comment from Hotel Management
4 Jan 2025 by Jennifer S, Hotel Management
Reddy, Thank you for taking the time to share your thoughts on your resent stay. I am overjoyed to hear you had a pleasant stay and we look forward to seeing you again soon.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
4 Jan 2025 by Jennifer S, Hotel Management
Richard, Thank you for taking the time to rate your stay. Your feedback is important to us. We are delighted to see we met your expectations and hope to see you again soon!!
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Jennifer S, Hotel Management
Stephen,Thank you for taking the time to rate your stay with us. We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again in the future!!
by A verified traveler
Posted 26 Dec 2024
Nice large room with all the amenities, friendly and helpful staff, good hot breakfast.
Comment from Hotel Management
27 Dec 2024 by Jennifer S, Hotel Management
Nancy,Thank you for taking the time to rate your stay with us. We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again in the future!!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Jennifer S, Hotel Management
Carmen,Thank you for taking the time to rate your stay with us. We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again in the future!!
by A verified traveler from diamond bar
Posted 3 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Jenifer S, Hotel Management
Tianchen, Thank you for taking the time to rate your stay with us. We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again in the future!!
by A verified traveler
Posted 3 Dec 2024
Place is very clean, safe and reasonably priced
Comment from Hotel Management
27 Dec 2024 by Jennifer S, Hotel Management
Akshay,Thank you for taking the time to rate your stay with us. We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again in the future!!
by A verified traveler
Posted 29 Nov 2024
530am breakfast on the day after Thanksgiving for us early travelers was a blessing, especially when the usual breakfast start time was 630am.
Comment from Hotel Management
27 Dec 2024 by Jennifer S, Hotel Management
William, Thank you for your feedback. We are delighted to hear that you had a great stay. We understand travelers like to hit the road early especially during the holidays. I am happy the early breakfast worked for you.We look forward to seeing you again in the future
by A verified traveler from Hillsboro
Posted 4 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Jennifer Shaw, Hotel Management
Keith, Thank you for taking the time to rate your stay with us. Sadley, it looks as though we fell short ensuring we met your expectations. Please feel free to email or call me directly to discuss any issues you may have had or ways we could have improved your stay. We hope you give us a chance in the futre.
