Ratings based on 991 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hannah, Hotel Management
Jennifer, Thank you for the review, if there is anything we could have done to make your stay a 5/5, please don't hesititate to let us know!
by A verified traveler
Posted 8 Nov 2024
Friendly staff! Breakfast is great, however not refilled much after 9am so kinda slim pickins. So I give breakfast 3 stars ✨
Comment from Hotel Management
14 Nov 2024 by Hannah, Hotel Management
Jen, Thank you for taking time to leave us your feedback! We appreciate the perfect 5/5 and will certainly take your comments regarding breakfast into consideration. We hope you are able to visit again soon!
by A verified traveler
Posted 7 Nov 2024
The franchise should really investigate the parking at this property. I don't believe the free parking is up to code and should be marked for only compact vehicles. All others should be give free parking in the gated garage. Many people with larger vehicles double park leaving no space, and one of the front desk workers argued that we could still park there. If you go to this property, expect your midsize vehicles to be hit, as our rental was. Plan to pay $20-$25 per day to park, or go inside an beg the front desk for an entry pass, maybe you will get lucky. If travelling across country with a group of more than 4 luggage for several days, seriously consider budgeting for parking, or stay at another location.
Comment from Hotel Management
7 Nov 2024 by The Leadership Team, Hotel Management
Liz,Thank you for the perfect 5/5 and for sharing your feedback! We’re sorry to hear about your parking experience. To clarify, we offer free parking for all vehicles, both large and small, and our parking lot is up to code. For added convenience, we also have underground garage parking available for 20 per night, which can be a good option for those with larger vehicles or who prefer extra peace of mind while staying in the city. Regarding your conversation with our front desk staff, they made this comment to you based on their experience and feedback from other guests, as we also frequently accommodate larger vehicles, including trucks from contracted business.Thanks again for your input, we hope to welcome you back soon!
by A verified traveler
Posted 25 Oct 2024
Good
Comment from Hotel Management
7 Nov 2024 by Hannah, Hotel Management
Bryan, Thank you so much for the perfect 5/5!
by A verified traveler
Posted 19 Oct 2024
Very nice
Comment from Hotel Management
23 Oct 2024 by Hannah, Hotel Management
Hannah, Thank you for the perfect score!
by A verified traveler
Posted 18 Oct 2024
The staff was very nice and helpful with all our questions.
Comment from Hotel Management
23 Oct 2024 by Hannah, Hotel Management
Matthias,The staff was very nice and helpful with all our questions.
by A verified traveler
Posted 15 Oct 2024
The hotel is in a quiet part of town, but close to both the bus and some great dining options. My son loved the breakfast each morning and everything was nice and clean. The hot tub and pool were also very nice. All in all a great experience
Comment from Hotel Management
23 Oct 2024 by Hannah, Hotel Management
Abigail,Thank you for your wonderful review! We’re glad to hear you enjoyed our quiet location and found it convenient for dining and transportation. It's great to know your son loved the breakfast, and we’re thrilled you had a nice time at the pool and hot tub. We appreciate your feedback and hope to welcome you back for another great experience soon!
by A verified traveler from Hermiston
Posted 14 Oct 2024
Área is okay but restaurants are expensive there is a jack in the box next to the hotel but the place inside is very dirty and smells nasty do not go to the place we have to drive all the way to Beaverton to eat which is around 20 minutes drive
Comment from Hotel Management
23 Oct 2024 by Guest Services, Hotel Management
Alejandro,Thank you for your feedback. We're sorry to hear about your experience with the nearby Jack in the Box; however, please note that we are not associated with that location. We understand that dining options can vary, but we’d like to highlight there are many great restaurants on NW 23rd Avenue, just across from the hotel. We hope you explore those options on your next visit! Thank you again for your feedback.
by A verified traveler
Posted 13 Oct 2024
The check in was quick and easy. The room was clean, and the bed was comfortable.
Comment from Hotel Management
23 Oct 2024 by Hannah, Hotel Management
Jennifer, Thank you for your kind feedback! We’re delighted to hear that your check-in was quick and easy, and that you found your room clean and the bed comfortable. We strive to provide a great experience for our guests, and your comments make our efforts worthwhile. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hannah, Hotel Management
Shuana, Thank you for the perfect 5/5! We hope to see you again soon.
