Ratings based on 991 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Staff was great, room was clean, they let me have a late check out. Will definitely be back again.
by A verified traveler
Posted 24 Nov 2024
Loved it. Well be back
by A verified traveler
Posted 13 Nov 2024
The staff was and is always most excellent. I have stay multiple times and will continue to
Comment from Hotel Management
14 Nov 2024 by Front Desk Staff, Hotel Management
Thanks again for staying. We appreciate you.
by A verified traveler
Posted 9 Nov 2024
Enjoyed our stay
Comment from Hotel Management
12 Nov 2024 by Front Desk Staff, Hotel Management
Happy to hear of your nice stay. Thanks.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Front Desk Staff, Hotel Management
Glad that you enjoyed your stay.
by A verified traveler
Posted 22 Oct 2024
With a name like the Grand, and priced the way they are, I was a bit underwhelmed. Breakfast was nothing special. Muffins were stale, no cheese for the scrambled eggs, unorganized. No onsite restaurant, just mediocre chain eateries nearby. Guest and staff loud hallway conversations very audible from my room.
Comment from Hotel Management
23 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback. I'm sorry to hear that you were disappointed. We do hope that you will try us again!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by The Grand Hotel at Bridgeport, Hotel Management
We are very happy to hear you enjoyed your stay with us! Thank you for taking the time to rate us.
by A verified traveler
Posted 13 Oct 2024
No maid services each day. Was a disappointmeny
Comment from Hotel Management
15 Oct 2024 by Front Desk Staff, Hotel Management
Sorry that you were disappointed with not receiving maid service each day. In future stays, please ask us at the desk to clean your room every day and we will certainly do that for you.
by A verified traveler
Posted 13 Oct 2024
Shopping and dining is within walking distance. Close access to freeway without being noisy. Secure lobby after hours, breakfast, very clean, courteous professional staff. Will stay here again as my road trips warrant it!
Comment from Hotel Management
14 Oct 2024 by The Grand Hotel at Bridgeport, Hotel Management
We are very happy to hear that you enjoyed your stay with us and look forward to seeing you again. Best wishes.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Front Desk Staff, Hotel Management
Thank you for staying with us.
