Ratings based on 980 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Structure is a bit old, carpet smells damp and area is not well lit and looks a bit shady; staffs are helpful
Comment from Hotel Management
4 Dec 2024 by S, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that the condition of the hotel didn’t meet your expectations, particularly with the carpet and lighting. We take your concerns seriously and will work on improving these areas to ensure a more comfortable environment for our guests. We're glad to hear that our staff provided helpful service during your stay, and we truly appreciate your kind words about them. Your feedback is valuable, and we hope to have the opportunity to provide you with a better experience at Country Inn & Suites, Delta Park in the future.
by A verified traveler from Tamarac
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by S, Hotel Management
Thank you! We are pleased that you enjoyed your time with us. We look forward to seeing you in the future.
by A verified traveler
Posted 28 Nov 2024
Convenient location, clean, staff was friendly
Comment from Hotel Management
29 Nov 2024 by S, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, clean accommodations, and friendly staff. At Country Inn & Suites, Delta Park, we strive to provide a comfortable and welcoming experience for all our guests. We look forward to hosting you again in the future! Safe travels!
by A verified traveler
Posted 26 Nov 2024
Easy check in. Nice and clean room. Happy with my stay.
Comment from Hotel Management
27 Nov 2024 by S, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you had an easy check-in and enjoyed your clean room. It's great to know you were happy with your stay. We look forward to welcoming you back to Country Inn & Suites, Delta Park on your next visit! Safe travels!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by S, Hotel Management
We are so pleased to see that you enjoyed your stay! We look forward to seeing you again.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by S, Hotel Management
We're very sorry to hear that you didn't enjoy your time here. Please do give us another chance. Was it something the hotel did? The area?
by A verified traveler
Posted 20 Nov 2024
Front desk people unprofessional, they never mention what time was breakfast, next day morning I went to ask for receipt and she give it to me with attitude.
Comment from Hotel Management
20 Nov 2024 by Janice Ervine - GM, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, especially with the front desk staff. We strive to provide excellent service, and it's clear we fell short in your case. We will address your concerns regarding the lack of communication about breakfast times and the attitude you encountered when requesting your receipt. We truly appreciate your input as it helps us improve and ensure a better experience for all our guests. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 17 Nov 2024
The place was awesome there are homeless people but that is everywhere not once did i see them in the property. Really liked that they lock the front doors and they ring you in also breakfast was amazing loved everything about it I would come back again to this hotel everything was positive about my stay thank you for your service
Comment from Hotel Management
18 Nov 2024 by S, Hotel Management
Thank you for your wonderful review! We’re thrilled to hear that you found our hotel awesome and that you had such a positive experience during your stay. It’s great to know that our security measures made you feel safe and comfortable.We’re also glad to hear you enjoyed our breakfast offerings! Our team takes pride in providing a delicious start to the day, and your kind words mean a lot to us.Thank you for choosing Country Inn & Suites, Delta Park. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 16 Nov 2024
Upon check in, missing garbage cans, desk chair, iron. Main issue pillows were very small and old not comfy
Comment from Hotel Management
17 Nov 2024 by S, Hotel Management
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered during your stay at Country Inn & Suites, Delta Park. We apologize for the missing items such as the garbage cans, desk chair, and iron, and we understand how these oversights affected your experience. Additionally, we regret that the pillows did not meet your comfort expectations. Please know that we take your comments seriously, and we'll address these concerns with our team to ensure a more enjoyable stay for all our guests moving forward. We hope you'll give us another opportunity to provide you with a more comfortable and seamless experience in the future. Safe travels!
by A verified traveler
Posted 14 Nov 2024
The hotel we stayed at was super convenient and nice! It had a little convenience store next to it. The breakfast they provided was so delicious and the cookies were such a nice touch.
We would normally come back to the hotel later at night and were greeted with Sarah! She is one of the best staff members! She showed interest in why we were there and always had a smile when we entered.
Comment from Hotel Management
14 Nov 2024 by S, Hotel Management
Thank you for taking the time to share your fantastic experience at Country Inn & Suites, Delta Park! We’re delighted to hear that you found our location convenient and enjoyed our breakfast offerings, especially the cookies—they're a guest favorite!We’re particularly glad that Sarah made such a positive impression on your stay. Our team takes pride in providing warm and welcoming service, and it’s wonderful to know that Sarah exemplified this.We look forward to welcoming you back on your next visit!Warmest regards.
