Ratings based on 699 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Good Area
by A verified traveler
Posted 17 Aug 2024
Really lovely hotel close to port
Comment from Hotel Management
18 Aug 2024 by Fulgencio Panduro, Hotel Management
Dear Russell,Thank you for your amazing review and we hope to see you back again soon.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 17 Aug 2024
Not keen on the new pools. The old pools were far better.
Comment from Hotel Management
18 Aug 2024 by Fulgencio Panduro, Hotel Management
Dear Melhony,Thank you so much for your positive feed back and we hope to see you back again soon.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 11 Aug 2024
We enjoyed our stay. Hotel was clean. Breakfast was good. Pools were clean. Service is not the best. No room service was available.
Comment from Hotel Management
11 Aug 2024 by Fulgencio Panduro, Hotel Management
Dear Derrick,Thank you so much for your positive feedback and we hope to see you back again soon.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 7 Aug 2024
Very clean hotel and great choice of breakfast but the sunbed situation was not managed properly … people allowed to put towels down at 7am and then not come back until the afternoon … I asked reception what time we could use the pool and was told from 9am … this caused a lot of complaints but no one was managing the pool area at any stage during my stay … I would not return to this hotel for this reason alone
Comment from Hotel Management
7 Aug 2024 by Fulgencio Panduro, Hotel Management
Dear Carole,Thank you so much for your time reviewing your last stay with us. We regret that you din't stay to the fullest and we hope to see you back again in the future.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 1 Jul 2024
Two single beds that could not be moved even though we booked a double bed, broken air con so the room was 30 degrees at night, no apology from staff, dated old fashioned rooms, overall awful stay
Comment from Hotel Management
2 Jul 2024 by Fulgencio Panduro, Hotel Management
Dear Scott,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Fulgencio Panduro, Hotel Management
Dear Nadine,Thank you so much for your excellent feedback and we hope to see you back again soon.Very best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Not a beach hotel but still v good.
Posted 27 Jun 2024 on HotelsA very pleasant stay. Buffet breakfast very good and plenty of good restaurants across the road for the evening (Steakhouse, Indian, Pizza, Fish & Chips ++).
Lobby bar well stocked and live music outside in the evenings.
Comment from Hotel Management
1 Jul 2024 by Fulgencio Panduro, Hotel Management
Dear Ryan,Thank you so much for your excellent review and we hope to see you back again.Best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 14 Apr 2024
Absolutely loved it here. Will definitely be back again.
The staff were just amazing. Thank you to them all.
Comment from Hotel Management
15 Apr 2024 by Fulgencio Panduro, Hotel Management
Dear Antonella,Thank you so much for your excellent review and we hope to see youi back again very soon.Best regards.Fulgencio Panduro.Front Office Manager.
by A verified traveler
Posted 5 Nov 2023
Comment from Hotel Management
5 Dec 2023 by Fulgencio Panduro, Hotel Management
Dear Anthony,Thank you for your positive feedback and we hope to see you back again soon.Very best regards.Fulgencio Panduro.
