Ratings based on 12 Verified Reviews
1.6 Room cleanliness
2.8 Service & staff
3.0 Room comfort
1.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Would not recommend stay here. Not clean at all moldy and has a bad stench of just mildew
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Hello Sitlaly, We regret to hear about your recent experience at our hotel. We take cleanliness seriously and will address the concerns raised to prevent such issues in the future. Your feedback is valuable for our improvement.
by A verified traveler
Posted 1 Sep 2024
Many things. The hot and cold were opposite. Blood on wall in room. Walls flithy. Door was shimmed with cardboard and did not latch when shut. Many more.
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Heather R., We appreciate your feedback and are sorry to hear about your experience. Your comments will be shared with our team for further review and necessary improvements. Our priority is to provide a comfortable stay for all guests.
by A verified traveler
Posted 11 Aug 2024
I booked this hotel for a 3 night stay. First impression is everything and it was not good. My room coming up to it looked like someone tried to brake in with missing pieces of the wall. I get inside and everything looks ok but then it's a giant markings on one of the windows. I constantly kept calling the front desk the more I examined the room. Pillows cases and sheets dirty, broken chair, cobwebs everywhere, and I was missing a mini fridge it was just an empty space. After a while they finally got things right and brought in a fridge and new chair. Come to find out the fridge was not keeping anything cold till the next day and they had to bring it a mechanic to fix it. Mind you this is all happening while showering, and going to events. So I had to give them access to my room often. The walls a thin, in the beginning I thought someone got into my room but it was the nearby rooms. I asked to be switched to a different room and couldn't. I asked for some money off my room due to the never ending issues. Was told they would get back to me and never did I had to ask during checkout and they declined any money back. I've stayed in motels better kept than this place. I would have cancelled in the beginning but I did it through a third party and everything was booked up. Overall I made the best of it but I'd never stay there again especially for what I paid.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Joseph, We're sorry to learn about the initial challenges you faced during your stay. Your feedback is valuable, and we appreciate you bringing these matters to our attention. Please know that your comments will be shared with our team for improvement. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted 3 Aug 2024 on Travelocity
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Hello Jason,We appreciate you choosing to stay with us and we hope you had a pleasant experience overall. Please feel free to reach out to us directly with any comments or concerns you may have from your stay. We value your feedback and would love the opportunity to address any issues you encountered.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Vernon, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you have from your recent visit. We value your input and would like to ensure we address any concerns you may have had.
by A verified traveler
Posted 15 Aug 2023
It was a place to sleep but floor was damp, window had bullet holes, very hard to find hotel. Took them 15 minutes to look up my reservation as they had to look on 3 or more computers due to the property having more than 1 name.
by A verified traveler
Posted 13 Aug 2023 on Hotels
by A verified traveler
Posted 12 Aug 2023 on Travelocity
We could not stay in the room the shower was dirty. The bed cover was dirty. The hotel smelled strongly of must.
by A verified traveler
Posted 11 Aug 2023
The first room assigned was dirty, the bed was not made, wet dirty towels in the bathroom, and cigarette smoke. Gave me a new room: really hot in the room; the AC took forever to cool it down; plenty of dust in the drawers as if they'd never been cleaned. rusty fixtures in the restroom. Old and almost falling apart enclosure for the shower, and the shower stall looked like an old used repurposed stall. Overall dirty and old. Cigarette smoke right outside the building; and many shady guests coming in and out of some units. Some waiting in tinted window cars outside the building.
by A verified traveler
Posted 8 Aug 2023
Needs more maintenance…
