Ratings based on 994 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
When I check in I on the 3rd floor and the elevator wasn't working. Struggling with my luggage and bad back and knees . With know help . My wasn't the closest
by A verified traveler from Rincon
Posted 31 Oct 2024
Great
Comment from Hotel Management
3 Nov 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler from SnowHill
Posted 18 Oct 2024
I forgot my toiletry bag and the hotel contacted me. They took the time to box it & ship it to me. I received it in less than a week.
Comment from Hotel Management
21 Oct 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 29 Sep 2024
We were out of power and water at our home, so we went to a hotel instead. The fact that this hotel is dog friendly was perfect. Check in was fast and the front desk representative was so friendly.
Comment from Hotel Management
6 Oct 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler from BEAVERTON
Posted 28 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Jay ShethComfort Suites Savannah North
by A verified traveler
Posted 15 Sep 2024
It was ok
Comment from Hotel Management
6 Oct 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Poor management, run down
Posted 13 Aug 2024 on HotelsCockroaches in the pool room made me wonder where else they were. Hot tub does not have hot water. Pool is very cold because of that. Beds were old and uncomfortable, hard and you can feel the springs. The room smelt like a mix of pet urine, mold, and marijuana. The exterior key card entry spots do not work as expected and you can get locked out of the hotel in the middle of the night because of it. The pool was over chlorinated and the staff did not air out the room after adding chemicals. They also misplaced the sign indicated the pool was closed (the portion that made it clear it was closed at that moment was covered by a red square on the glass of the door so you couldn’t read the entire message and it seemed like it was closing early rather than closed for a portion of the day.) Front desk did not have a working printer or fully stocked first aid kid (what kind of hotel doesn’t keep a box of bandaids at the front desk?) management left the employees with little resources and upset guests.
Comment from Hotel Management
14 Aug 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 8 Aug 2024 on Hotels
The room was clean overall. But it had a musty smell.
Comment from Hotel Management
9 Aug 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued customer.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 5 Aug 2024
Some renovation work was done
Comment from Hotel Management
7 Aug 2024 by Jay, Hotel Management
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
