Ratings based on 10 Verified Reviews
3.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2020 on Hotels
by A verified traveler
Posted 13 Jan 2020
The staff are natives and they are very friendly. The owner is an arrogant German who is best to avoid.
by A verified traveler
Posted 26 Nov 2019
The staff were excellent the room was good but the kitchen needed a good clean
Comment from Hotel Management
26 Nov 2019 by Loreen, Hotel Management
Thanks for your review, much appreciated, and timely- we just now have with us a lady from one of Port Vila's 5 Stars hotels, explicitly here at Treetops to teach the staff everything she knows about cleaning, but we were more thinking about rooms and bathrooms- now with kind help we know. We'll love to see you back with us one day so that you can appreciate the improvements.
Kind regards,
Manager.
by A verified traveler
Posted 27 Oct 2019 on Wotif
Comment from Hotel Management
3 Nov 2019 by Karl, Hotel Management
Dear Wotif person,
Sincere thanks for your review and it is nice to know that you enjoyed Treetops.
All the best for your travels
by A verified traveler from Nouméa
Posted 23 Oct 2019 on Travelocity
Les femmes du staff sont très gentilles et le petit déjeuner est bon. Par contre dans l'annonce de la chambre il nous ai vendu un bungalow avec "3 Queenbed" alors qu'il n'y à qu’enfaîte 2 lits double et un lit simple. La chambre est basique mais relative au prix de la nuit. Par contre il ne faut pas avoir la phobie des insectes (on à eu plein de fourmis, des petites araignées et un cafard.) Les draps sont propre mais ne sente pas la lessive...Le wifi n'est pas accessible dans le bungalow mais uniquement dans la "cuisine" du Lodge et ne fonctionne pas bien.Pour finir le bungalow est en haut d'une colline donc de grands escaliers sont à monter : à savoir pour les personnes à mobilités réduites. Au niveau disserte pas de difficultés pour trouver un bus car beaucoup de passage.
by A verified traveler
Posted 2 Oct 2019
Breakfast is nice.Staff are kind and friendly.communication is great.
Comment from Hotel Management
23 Oct 2019 by loreen, Hotel Management
Thanks for choosing treetops and we really love your staying with us.
by A verified traveler
Posted 23 Jul 2019
This is a good budget hotel. Front terrace is the highlight where travellers can sit and chat. Breakfast very good - selection of fruits, fresh bread and jam, cakes, juice and tea/coffee. Useful to be able to use the small basic kitchen facility. Easy to get bus into Port Vila town or 10mins walk to the surf beach and Pango village. Nice location away from the main town. Bit noisy at night with barking dogs.
Comment from Hotel Management
5 Sep 2019 by Loreen, Hotel Management
Thanks for staying at Treetops and we are looking forward to see you again.
by A verified traveler
Posted 19 Jul 2019 on Hotels
Awesome acom in the tree tops. Carl and his very friendly staff were great.
Comment from Hotel Management
9 Sep 2019 by Loreen, Hotel Management
Thanks Charles, we are happy for your stay with us at treetops and we are looking forward to see you again in the future.
by A verified traveler
Amazing stay
Posted 14 Jul 2019 on HotelsAlthough not easy to find the Treetops Lodge is outstanding. We have booked a bungalow located at the top of the hill (it is quite a hike to get there). The setting is amazing with nice views and and of a good quality with large terrace, upstairs bedroom, well equipped kitchen. The breakfast is simple, but sufficient.
Comment from Hotel Management
3 Nov 2019 by Karl, Hotel Management
Dear Bartosz,
Much appreciate your review, big thanks and it was a delight to have you as guests. Apologies for the very late reply. All the best wishes.
by A verified traveler
So good I decided to stay two more times!
Posted 2 Jul 2019 on HotelsI really enjoyed my stay at Treetops and would highly recommend it to anyone considering booking!
The excellent breakfast was easily the best I had during my three week stay in Vanuatu and the lodge is located in a very peaceful neighbourhood in the south of Port Vila.
Karl and Loreen made my stay incredibly comfortable and were so friendly and helpful to me throughout.
After I stayed the first time I booked for a second and third visit between island hopping in the archipelago which is recommendation enough!
Comment from Hotel Management
3 Nov 2019 by Karl, Hotel Management
Dear Stephen,
Thanks so much for your delightful review, very much appreciated. For some reason we did not see your posting until now - apologies for replying late. We are lucky to attract lovely guests but still if all guest were like you Treetops would be the happiest place in Vanuatu. All the best
