Ratings based on 102 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2023 on Lastminute
An absolutely beautiful property with a fantastic restaurant onsite. There was a cyclone during out stay and the staff went out of their way to make sure we were very well looked after, safe and comfortable. Would highly recommend The Terraces Boutique Apartments for accommodation, meals and service.
by A verified traveler
Posted 12 Feb 2020 on Hotels
by A verified traveler from Brisbane
Posted 5 Jan 2020 on Wotif
We asked for a quite room and was given a room that backed onto a tennis court and looked put over swiming pool and entertainment area of the holiday inn playing music until past 12pm.we are also non smokers put next door to smokers so smelled the smoke a lot.Asked reception to arrange a taxi to go to airport next day this didnt turn up sent a bus instead for the same price 2000 vuv.very tired property work men dumping rubble at the end of your terrance when you are in the pool no privacy and an eye sore, this started pretty early in the morning until 5pm. 7 days eas way to long wish we woukd of done 3 like all the others did, then moved on maybe this would of made it a better holiday. We were glad to come home. On the plus side amazing veiw once you look past the holiday inn didnt realise until we got there we thought it just looked out to a lagon.
by A verified traveler
Posted 4 Jan 2020
by A verified traveler
Posted 1 Dec 2019 on Hotels
Appears to be new management. Shower head not working properly and zero tv channels working.
by A verified traveler
Posted 20 Nov 2019 on Hotels
by A verified traveler from Melbourne
Posted 31 Oct 2019
Lovely boutique property. This was our second time staying there and we enjoyed it just as much as the first time.
by A verified traveler from Melbourne, Australia
Posted 1 Oct 2019
The double storey apartment was wonderful, clean and serviced daily.The bathroom was very luxurious. (Would have liked a shower cap as the shower head was from the ceiling)The staff were so friendly. Our personal pool looked lovely but was not heated so not did not swim in it (would be refreshing if weather was really hot though. Lovely chaise lounge to watch tv on. The selection of movies on the hotels hard drive was a bit hit and miss. Maybe they will look at Netflix in the future. We would recommend this property to stay in.
Comment from Hotel Management
2 Oct 2019 by K Larner, Hotel Management
Thank you so much for your review and suggestions. We are delighted that you enjoyed your stay with us. We look forward to your return in the near future.
by A verified traveler
Posted 10 Aug 2019
I want to write a fair review because there were good and bad things about staying at the Terraces.
My husband and I stayed for 7 nights.
The property itself was amazing, completely met expectations and was extremely modern, spacious, comfortable, and loads of privacy, with a beautiful view.The apartment is equipped with everything you would need, like a home away from home.
If this was just a review on the apartment, it would have been 5 * However for us the staff at Mangos resort let it down majorly for us. Firstly, we were approached by a taxi driver that waits outside the resort, who wants you to take an expensive tour of the island with them. We declined for the day, the next day after we had try to take a bus outside of the apartments, the same taxi driver became aggressive with us and made us feel uncomfortable.
Then when we asked the staff at the front desk for info and tours around the island, they had no info and advised they didn’t do the tour that was explained in the welcome book. That’s ok but there was no attempt to give any further advice. All the activities and islands we did, we had to organise and research ourselves, which at times was hard to get all the info, so some info/advice would have been really good.It seems the staff don’t communicate well, they seem undertrained. They messed us around with car hire and our taxi to the airport, where we nearly missed our flight. So if you want to DIY your stay with no help, it’s great!
by A verified traveler
Posted 5 Aug 2019
Spacious, clean and modern rooms. The private pools are great and the infinity pool is beautiful.
