Luxury Hotels in Port Vila, Shefa

"The Nasama Resort has great facilities; large, clean rooms with many amenities; a lovely pool and small private beach; and great restaurants. For the price, it is amazing. But the best part is the staff, who are all very kind and competent. I highly recommend it! "

"Great quiet location just outside of the main city, resort rooms were private but plenty of people in common areas (went in off season). Kids club was a huge letdown - zero kids and the indoor and outdoor area was dusty (literal dust on a box of toys brought out for my daughter). Babysitting through kids club was 1000vatu and staff were lovely but could have been more atmosphere there. Front staff were helpful when you made requests but could have more training in supporting patrons with activities/tours in off season and when external tours are constantly cancelled or rescheduled because of cruise ships taking all the spots. Easier to organise your own driver to attractions or a day tour "

"It would have been 5 stars if I didnt get bite by a centipede in bed. Overall, its a hidden oasis and highly recommend this place. Just make sure you have a first aid kit handy, i was bitten in the wee hours of the morning when no one is awake."

"The bathroom was not very clean, there was hair in the shower that was not mine. I was also very disappointed that the tour I booked was cancelled only an hour before it was supposed to start. I had no idea it could be cancelled. I had no time to book another tour and my entire day was turned upside down."

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course."