Ratings based on 544 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Fantastic holiday location for families. Wonderful entertainment for children. So friendly and calm.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Price/Value off
Comment from Hotel Management
14 Nov 2024 by Iririki Staff, Hotel Management
Dear Valued Guests,Thank you for your recent stay.We deeply regret the issues you experienced and understand that this falls short of the high standards of service we strive to provide. Your feedback is valuable to us, and we have already taken immediate action to rectify the situation.We have addressed the specific concerns you raised and implemented measures to prevent similar occurrences in the future.We hope to have the opportunity to restore your trust in our hotel.
by A verified traveler
Posted 9 Nov 2024
The room we had was lovely, they are a good size and we had a nice view.
Breakfasts are good, decent range of food.
The location was great, just catch the free ferry and you and in the ‘city’.
The resort was nice and staff were lovely. Pls remember this is a developing country, not everything is always easily accessible. If you can remember that you will have a great time.
Comment from Hotel Management
9 Nov 2024 by Iririki Staff, Hotel Management
Dear Valued Guests,Thank you so much for choosing to stay with us at Iririki Island Resort & Spa. We are truly grateful for your kind feedback and are thrilled to hear that you had an enjoyable experience. Your positive words encourage us to keep striving to offer excellent service to all of our guests.We also appreciate your understanding regarding the ongoing development in Vanuatu. While the country is in a stage of growth, we believe that its unique charm and natural beauty make it a destination you will always remember. We are proud to be part of this vibrant community and are committed to providing the best experience possible as the country continues to evolve.We look forward to welcoming you back in the future and hope your next visit is even more memorable.
by A verified traveler
Posted 1 Nov 2024
I enjoyed it so much when I stayed here in July that I came back in October. Close to everything in Port Vila but a quiet location. The spa ocean view room is huge and a great place to watch the ships entering and leaving port. Friendly staff and the vibe rubs off to the guests. Make sure that you paddle around the island. I shared the canoe with Cedric and had a great chat. 😁
Comment from Hotel Management
1 Nov 2024 by Iririki Staff, Hotel Management
Dear Valued Guests,Thank you so much for your kind words about your recent stay at Iririki Island Resort & Spa. We truly appreciate you taking the time to share your feedback.We are thrilled to hear that you enjoyed your room and found our staff to be welcoming and attentive. It’s our goal to provide a comfortable and memorable experience for all our guests, and your comments reaffirm that we are on the right track.Your praise for our resort means the world to us, and we’re glad you had a chance to enjoy all that we have to offer.We hope to welcome you back to Iririki Island Resort & Spa soon for another delightful stay. If there’s anything we can do to enhance your next visit, please don’t hesitate to let us know.Thank you once again for your wonderful feedback.Stay Safe!
by A verified traveler
Posted 19 Oct 2024
Seems to have a lot of staff but are not very efficient. Mostly are friendly but maybe not well trained in hospitality. A high standard does not seem to be a priority. 2 poorly presented cocktails cost over $40aud took away the essence of the environment focussing on a bit of a money grab. Constantly having to remind reception of no towels or glasses. No drinking water available in the room.
Iririki is in a beautiful location and has loads of potential but really has work to do
Comment from Hotel Management
19 Oct 2024 by Iririki Staff, Hotel Management
Dear Valued Guests,Thank you for your recent stay.We deeply regret the issues you experienced and understand that this falls short of the high standards of service we strive to provide. Your feedback is valuable to us, and we have already taken immediate action to rectify the situation.We have addressed the specific concerns you raised and implemented measures to prevent similar occurrences in the future.We hope to have the opportunity to restore your trust in our hotel.
by A verified traveler
Posted 8 Oct 2024
Great resort for families and couples thoroughly recommend, beers are a little pricey though.
Comment from Hotel Management
8 Oct 2024 by Iririki Staff, Hotel Management
Dear Valued Guests, Thank you for sharing your positive experience and lovely comments for our staff. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Warm Regards, Staff at Iririki
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Iririki Staff, Hotel Management
Dear Valued Guests, Thank you for sharing your positive experience and lovely comments for our staff. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Warm Regards, Staff at Iririki
by A verified traveler
Posted 4 Oct 2024
The property is great but the staff make it better. Everyone is kind and accomodating. The boat ride is quick and pleasant and is not at all restricting. The longest I had to wait was 5 minutes. It seems to be very popular with families with young children.
Comment from Hotel Management
4 Oct 2024 by Iririki Staff, Hotel Management
Dear Douglas, Thank you for sharing your positive experience and lovely comments for our staff. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Warm Regards, Staff at Iririki
by A verified traveler from Bald Hills
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Staff, Hotel Management
Dear John, thank you for taking the time to leave us a 5/5 rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future! Warm Regards, The team@iririki
