Ratings based on 254 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2020 on Hotels
by A verified traveler from Melbourne
Posted 3 Jan 2020
Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room..
Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
by A verified traveler
Pretty disappointing
Posted 3 Jan 2020 on HotelsPretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
by A verified traveler
Posted 28 Dec 2019
Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
by A verified traveler
Posted 7 Dec 2019
Not bad, a bit average. But it’s the price you pay.
Expect a small problem or two.
Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc..
Food in general okay.
Pros; Staff quite nice. Decent breaky. Nice pool and surroundings.
Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud).
If you’re not too fussy, then this place will be nice for you.
by A verified traveler from Kaitaia
Posted 21 Oct 2019
It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.
by A verified traveler
Never again
Posted 19 Oct 2019 on HotelsI was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.
by A verified traveler
Posted 17 Oct 2019
The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things
by A verified traveler
Posted 12 Oct 2019
Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.
by A verified traveler
Posted 10 Oct 2019
Staff were lovely, food lovely, clean and great facilities.
