Ratings based on 976 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Seattle
Posted 14 Nov 2024
Fantastic Hotel and the staff is amazing. Highly recommend.
by A verified traveler
Posted 9 Nov 2024
Centrally located, this hotel is with walking distance to numerous shopping and restaurant options. The old world charm of this hotel must be experienced! From the antique furnishings to the 14 foot ceilings and decor, it takes you back in time. The staff were all very friendly and provided many suggestions on where to eat and things to see. Will absolutely come back. Please note that there is no elevator, so staying here require numerous use of stair cases.
Comment from Hotel Management
9 Nov 2024 by Ruthie, Hotel Management
Hello Montgomery: Thank you for your delightful review. Yes, indeed, we do not have an elevator in this historic building (1889). Please don't hesitate to ask for assistance with your luggage. We have a fit and able-bodied front -desk staff who are happy to help guests with their bags upon arrival and departure. We sure hope to see you soon again! Take good care, Ruthie.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Ruthie, Hotel Management
Hi Eric: Thank you for your terrific review score. Hurry on back to the Palace Hotel, we would enjoy seeing you again. All the best, Ruthie.
by A verified traveler
Posted 4 Nov 2024
Really unique historic hotel! Lovely rooms, equipped with everything you might need. Quite spacious and inviting!
Comment from Hotel Management
8 Nov 2024 by Ruthie, Hotel Management
Hi Michele: Thank you for the review. We are happy to learn that you found the guestroom to be " quite spacious and inviting." We hope that you will make a return visit to Port Townsend before too long. Take good care, Ruthie.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Ruthie, Hotel Management
Hi Timothy: You made our morning with the 5-out-of-5 review score! Thank you for letting us know how your guest experience was at the Palace Hotel. We sure hope you will return to Port Townsend in the near future and stay with us again. Take good care, Ruthie.
by A verified traveler
Posted 27 Oct 2024
The room unique qualities are perfect.
The lack of elevator was sort of hard. I wondered about elderly people and that stuff.
Thanks though.
Comment from Hotel Management
31 Oct 2024 by Ruthie, Hotel Management
Hello Jonathan: We appreciate you taking a moment to let us know about your concerns around the stairs and lack of an elevator. We do have loads of stairs due to the height of the ceilings. This historic building (1889) is unique with its grand staircases. Please don't hesitate to ask for assistance with your luggage upon arrival and departure. We have a fit and able-bodied front-desk staff who are happy to lend a helping hand. Cheers, Ruthie.
by A verified traveler
Posted 25 Oct 2024
This is a delightful hotel right in the heart of Pt Townsend. All the heritage features of the building have been maintained making this a unique hotel experience. Our room was spacious, comfortable and well furnished. My only complainants are the wifi was pretty poor and the TV is pretty small, especially given the size of the room and the distance to the bed.
Comment from Hotel Management
26 Oct 2024 by Ruthie, Hotel Management
Hello Mark: Many thanks for taking the time to write a review and suggesting improvements. We will try to improve the WiFi as it is spotty in some parts of the hotel. We will look at the tv size in relation to the bed distance...thank you! We hope that you will stay with us again if you travel to Port Townsend. All the best, Ruthie.
by A verified traveler
Posted 21 Oct 2024
This place is wonderful. Friendly staff, clean and a stellar location. I highly recommend it!!
Comment from Hotel Management
25 Oct 2024 by Ruthie, Hotel Management
Hi Alexandra: Many thanks for taking the time to let us know how we are doing here at the Palace Hotel. Many of our guests tell us how much they like the downtown central location due to everything being within walking distance. Hurry on back, we would love to see you again! Cheers, Ruthie.
