Ratings based on 341 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Tina Sullivan Assistant General Manager , Hotel Management
Thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your stay with us and hope you return soon!
by A verified traveler
Posted 19 Oct 2024
The room always had a smell filter light in the ac unit was on
Comment from Hotel Management
22 Oct 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to review your recent stay. We are so happy to hear you enjoyed your stay.Please accept our apology for the smell in your room, which was most likely from the AC unit. I have asked that it be cleaned immediately. We hope you will give us another chance to host you in the future.
by A verified traveler
Posted 12 Oct 2024
Friendly staff and convenient to dining and shopping in Port St Joe. Will go back.
Comment from Hotel Management
22 Oct 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to review your recent stay. We are so happy to hear you enjoyed your stay.We hope to see you soon!
by A verified traveler
Posted 8 Oct 2024
First time at the Port Inn ! But it wont be the last ! Everything about my visit was top notch…
Comment from Hotel Management
11 Oct 2024 by Tina Sullivan Assistant General Manager, Hotel Management
We would like to thank you for taking the time to complete a review of your recent stay. We are so pleased to hear you enjoyed your stay.Feedback from our guests is very important to us and your input helps us in our efforts to provide excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by LaDonna, Hotel Management
Thank you so much for staying with us. I truly hope you enjoyed your stay. Thanks, LaDonna Whitfield, General Manager
by A verified traveler
Posted 18 Aug 2024
Friendliest staff, great facilities, convenience to bay.
Comment from Hotel Management
18 Aug 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to complete a review of your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. We are pleased to hear you enjoyed your stay. As our guest, you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to complete a review of your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. We are pleased to hear you enjoyed your stay. As our guest, you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.
by A verified traveler
Posted 2 Aug 2024
Loved staying here. Will be our go to place next time we’re in town.
Comment from Hotel Management
5 Aug 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to complete a review regarding your recent stay at The Port Inn and Cottages, Ascend Hotel Collection and for your kind words. We are so pleased to hear you enjoyed your stay. As our guest, you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely,
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to review your recent stay with us at Port Inn & Cottages. We are so pleased to hear you enjoyed your stay. We hope to see you soon!
by A verified traveler from Madison
Posted 22 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Tina Sullivan Assistant General Manager, Hotel Management
Thank you for taking the time to review your recent stay with us at Port Inn & Cottages. We are so pleased to hear you enjoyed your stay. We hope to see you soon!
