Ratings based on 386 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice new Hotel, pretty clean, good breakfast and coffee, I recommend it
Comment from Hotel Management
11 Nov 2024 by Jessica, Hotel Management
Thank you choosing to stay with us! We Tru-ly appreciate your feedback and are excited to see you again in the future!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Would highly recommend. Very clean and great customer service.
Comment from Hotel Management
5 Nov 2024 by Jessica, Hotel Management
Thank you for taking the time to tell us about your experience. I am happy to hear that you enjoyed your stay with us!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Jessica, Hotel Management
Happy you enjoyed your stay with us! Please come back and see us again in the future.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Great place to stay. Staff was excellent. Only negative was that the pillows are very thin. Would stay here again.
Comment from Hotel Management
28 Oct 2024 by Jessica, Hotel Management
Thank you for sharing your feedback as it is always our goal to improve our property. I will have the pillows inspected and replaced in your guest room. I hope to see you again in the future!
4 out of 5
by A verified traveler

Posted 21 Oct 2024
New building, very clean, very good coffee, excellent hotel.
Comment from Hotel Management
22 Oct 2024 by Jessica, Hotel Management
We appreciate your feedback! Happy to hear you enjoyed your time with us.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
very nice hotel, very friendly staff
Comment from Hotel Management
22 Oct 2024 by Jessica, Hotel Management
The TRU CREW appreciates your feedback we are happy to know you experienced our great customer service that we take pride in. We look forward to seeing you in the future.
5 out of 5
by A verified traveler from Deerfield Beach

Posted 16 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Jessica, Hotel Management
Thank you for taking the time to provide your feedback. I am happy to hear you enjoyed your stay!
5 out of 5
by A verified traveler from Deerfield Beach

Posted 15 Oct 2024
Mr. Troy Clymer was a great help with my reservation.
Comment from Hotel Management
22 Oct 2024 by Jessica, Hotel Management
I am delighted to hear Mr Troy was helpful in making this a memorable stay with us!Please come back and see us soon
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Everyone on staff at this hotel made me feel welcome. It was a stressful time having to evacuate my home in St Petersburg due to Hurricane Milton. I have so much appreciation for the friendly staff…the front desk, maintenance, housekeeping and food service made my stay enjoyable….everyone greeted me with a hello and always with a smile lifting my spirits during a difficult time. I am a senior and have stayed in many hotels, this Tru Hilton in Port St Lucie exceeded all my expectations kudos to the staff, my new favorite place to stay…Thank You, Respectfully, Deborah Nunes
Comment from Hotel Management
15 Oct 2024 by Jessica, Hotel Management
The Tru Crew is happy we could make your stay more comfortable during this challenging time! Our hearts go out to all of the families affected by the storm. We hope to see you again in the future.....but on different terms. : )