Ratings based on 19 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Very nice hotel . Everything is amazing .my family enjoyed it a lot
Comment from Hotel Management
4 Sep 2024 by The Management Team, Hotel Management
Dears, Thank you for staying at our Hotel. We appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Nancy, Hotel Management
Dear Mr. Nagy, Thank you for staying at our Hotel. We're really appreciate you taking the time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us. We are waiting to welcoming you back in the nearest future at our Hotel. Sincerely, The Hotel Management
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Staff were extremely courteous and helpful. Breakfast buffet was delicious with plenty of different options to cater for most diets. We had a lovely stay.
Comment from Hotel Management
6 Mar 2024 by The Management Team, Hotel Management
Dear Ms. Ghada, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon. The Management Team
5 out of 5
by A verified traveler

Posted 29 Nov 2023 on Hotels
Comment from Hotel Management
29 Nov 2023 by The Management Team, Hotel Management
Dear valued guest, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Very good service
Comment from Hotel Management
9 Oct 2023 by The Management Team, Hotel Management
Dear Mr. Magdy, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 1 Aug 2023
The food was excellent, both the breakfast and the food ordered from the menu. The staff were very friendly, helpful and spoke good english.
Comment from Hotel Management
6 Aug 2023 by The Management Team, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.
5 out of 5
by A verified traveler from glen allen

Posted 30 Jul 2023
Amazing Property
Comment from Hotel Management
6 Aug 2023 by The Management Team, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 4 Jul 2023
Comment from Hotel Management
6 Aug 2023 by The Management Team, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your impression following your recent stay with us. We are absolutely delighted to know that you have enjoyed our exclusive services, and we will certainly make sure to share your positive comments with our team, which will be a great motivation for them. Palma Hotel team is looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 25 Jun 2023
It is or second stay in two months (April and June 2023) and both time we had excellent stay. we found very friendly staff, always ready to satisfy our requests. Higley recommendable whenever you are in Port Said.
Comment from Hotel Management
26 Jun 2023 by Management, Hotel Management
Dear Mr. Vladimir,Thank you for taking the time to share your feedback on Expedia. We are delighted to hear that you enjoyed your stay at our hotel and that you appreciated our staff and service.We always strive to provide our guests with a memorable and satisfying experience, and we are glad that we met your expectations. Your kind words are very encouraging and motivating for our team, who work hard to ensure your comfort and satisfaction.We hope to have the pleasure of welcoming you back soon at our hotel. Please do not hesitate to contact us if you have any questions or requests. We look forward to seeing you again and making your next stay even more enjoyable.Best regards,Hotel Management