Ratings based on 70 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Extended stay hotel, no cleaning room service, no breakfast, poorly equipped rooms, no dishes, or cutlery, or glasses or cups. Room didn't have operating tv, no shower curtain. Front desk had excuse they are busy because of hurricane. Actually POOR MANAGEMENT.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 22 Oct 2024
nice staff nice view
Comment from Hotel Management
24 Oct 2024 by Akshay Patel-GM, Hotel Management
Thank you for taking the time to share your experience with us
by A verified traveler
Posted 19 Oct 2024
Didn't like that the tiolet didn't work right had to fix everytime to flush vent in bathroom very dirty also onky had two bath towels and 2 face cloths no hamd towels jad to pay a gee to get clean ones also only 2 carts to transport luggage and one was broken other missing 🤔 so had to carry everything from rm to car
Comment from Hotel Management
24 Oct 2024 by Akshay Patel-GM, Hotel Management
I am sorry for the disappointments you had with the room and the luggage carts and regret the inconvenience this may have caused.
by A verified traveler
Posted 9 Oct 2024
Worse experience ever, especially for a brand new hotel.
Comment from Hotel Management
16 Oct 2024 by Akshay Patel- GM, Hotel Management
I apologize that you were disappointed in your recent stay at the Woodspring Suites.
by A verified traveler
Posted 16 Sep 2024
by A verified traveler from Hudson
Posted 10 Sep 2024
by A verified traveler from syracuse
Posted 1 Sep 2024
Lower level smelled of urine, tenants were urinating outside by the door.
by A verified traveler
Never again
Posted 7 Aug 2024 on HotelsWould never stay here again staff is awful guests that live there are awful not a nice place to be gives me ptsd
Comment from Hotel Management
15 Aug 2024 by Akshay Patel,GM, Hotel Management
I am sincerely sorry that you are not happy with our facility. All members of management weredisappointed to hear of your experience and hope to rebuild our relationship with you.
by A verified traveler
Posted 29 Jul 2024
I booked a Non Smoking room but clearly the room I received smelled like smoke and most of the hallway as well.
Comment from Hotel Management
15 Aug 2024 by Akshay Patel GM, Hotel Management
I am sincerely sorry that you are not happy with our facility. All members of management weredisappointed to hear of your experience and hope to rebuild our relationship with you.
