Ratings based on 303 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
It took more than 40 m to check out. Too many guests crowned in the lobby for checking out.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Edmonton
Posted 13 Nov 2024
Our apartment were cleaned every day the two ladies Jamie and (so sorry ) can't remember her name
The chefs Jonathan Charles came over personally to address and issue we had and his assitance were a hand to solve the issue we had thank you to the amazing food and breakfast ,and all the the waiters were very helpful and we couldn't have asked for anything else, spa were amazing most day were felted very relax specially to eloon for helping with an issues
Specially Dickens
Allover it was a lovely relaxing holiday
by A verified traveler
Posted 11 Nov 2024
Location and room was good.
Breakfast was the same all days. I think they can improve on it.
by A verified traveler from New York
Posted 9 Nov 2024
Good location. The half board was good but make sure you know the rules before ordering your dinner.
by A verified traveler from West Islip
Posted 25 Oct 2024
The hotel was pleasant, clean and staff was friendly. The hotel was walking distance to the shopping. The breakfast was delicious.
Comment from Hotel Management
8 Nov 2024 by Lorenzo De Martin, Hotel Management
Dear valued guest,Thank you for your kind words. It gives us immense pleasure to hear that you had a wonderful stay at Le Suffren and appreciated our services and amenities. Thank you for the recognition of our staff efforts. Did you get a chance to visit Sushi Quay, our sushi restaurant? It’s a delightful spot where our chefs craft exquisite sushi and sashimi using the freshest ingredients. The ambiance is perfect for a relaxing meal, whether you’re a sushi lover or trying it for the first time. We look forward to welcoming you back on your next trip to Mauritius.Warm regards,Lorenzo de Martin – General Manager
by A verified traveler
Posted 16 Sep 2024
Food quality could be better. The hospitality service could be improved
Comment from Hotel Management
27 Sep 2024 by Lorenzo De Martin, Hotel Management
Dear valued guest, Thank you for your feedback. We appreciate your insights and will certainly work on improving both our food quality and hospitality service. Did you have the chance to try any of our signature dishes at Pomme de Mat? We’d love to hear your thoughts on them! Warmest regards,Lorenzo De Martin – General Manager
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Lorenzo De Martin, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate our hotel. We would greatly appreciate any additional details about your experience, as your feedback is invaluable in helping us improve. We look forward to hearing from you soon.Warm regards, Lorenzo De Martin - General Manager
by A verified traveler
Wonderful option for a non beach resort stay
Posted 30 Aug 2024 on HotelsGreat service in a very practical location: Walking distance to the restaurants on the waterfront. Walking distance to downtown port-Louis. Easy access to the mortorway leading to the main parts of the island
Comment from Hotel Management
5 Sep 2024 by Lorenzo De Martin, Hotel Management
Dear valued guest, Thank you for your kind words and positive feedback. We are happy to hear that you enjoyed your stay at our hotel. We hope you also had the chance to enjoy a spa treat at I Spa club, which offers a range of wellness services and facilities. We look forward to welcoming you back soon. Warm regards, Lorenzo De Martin - General Manager
by A verified traveler
Posted 29 May 2024
Nice hotel, walking distance from downtown, clean, comfortable
Comment from Hotel Management
31 May 2024 by Lorenzo De Martin, Hotel Management
Dear valued guest, Thank you for your kind words and positive feedback. We are happy to hear that you enjoyed your stay at our hotel. We will make sure to pass on your compliments to our staff. We hope you also had the chance to enjoy a spa treat at I Spa club, which offers a range of wellness services and facilities. We look forward to welcoming you back soon. Warm regards, Lorenzo De Martin - General Manager
