Ratings based on 63 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oakdale
Posted 26 Nov 2024
by A verified traveler
Posted 19 Oct 2024
The facility was was conveniently located & th room was clean, spacious, & well equipped.
Comment from Hotel Management
23 Oct 2024 by Christine Pena- General Manager, Hotel Management
Thank you so much for your kind review. We love our hotel and so happy you love it it too! We look forward to seeing you on your next visit to Port Lavaca, Tx!
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
18 Oct 2024 by Christine Pena- General Manager, Hotel Management
Thank you so much for your kind review. We look forward to your next visit!
by A verified traveler
Posted 20 Sep 2024
N/A
Comment from Hotel Management
18 Oct 2024 by Christine Pena- General Manager, Hotel Management
Thank you so much for a perfect score. We are so happy you love our hotel as much as we do. We look forward to seeing you on your next visit.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Check-in person was phenomenal! Friendly and personable. The lady and manager (I assume she was) dried out clothes for us after the dryer became jammed with our money stuck in it. Even refunded our money. The crew at this hotel are all phenomenal!
by A verified traveler
Posted 11 Aug 2024
I enjoyed my stay. I will definitely stay here again. The staff is friendly, and professional. The location is outstanding. Close to everything you need, and the beach is minutes away. Breakfast was delicious every morning we stayed.
Comment from Hotel Management
15 Aug 2024 by Christine Pena- General Manager, Hotel Management
Thank You for your wonderful review Jason! We appreciate your kind words and look forward to having you as our guest again.We a re very proud of our hotel and excited that you enjoyed it.
by A verified traveler
Posted 3 Aug 2024
1/The door used to cover restroom and closet was too heavy. I got stuck in the restroom because could move the door. One big heavy door cover both
2/ Expedia Web side need to upgrade. Hampton Inn charged Pet stay, Expedia say Free. Please fix it.
Comment from Hotel Management
15 Aug 2024 by Christine Pena- General Manager, Hotel Management
Thank you for your review,As soon as we were made aware of your situation we remedied that sticky door for you. We are looking forward to seeing where the discrepancy with pet fee on this site is so that we may get that fixed!Sincerest of thank yous for calling this to my attention!
by A verified traveler
Posted 3 Aug 2024 on Hotels
almost no shower gel in bathroom and no shampoo in bathroom.
Comment from Hotel Management
15 Aug 2024 by Christine Pena- General Manager, Hotel Management
Joe,I am very sorry to hear that you did not have the wonderful shower experience you deserve when you visit us.As soon as this was called to attention we did an entire sweep to ensure all rooms are at levels that they should be at.I thank you for calling this to my attention so that we can ensure it does not happen again.
by A verified traveler
Comfortable stay
Posted 2 Aug 2024 on HotelsAll good
Comment from Hotel Management
15 Aug 2024 by Christine Pena- General Manager, Hotel Management
So happy to see you had a nice experience here. We are happy you visited and look forward to seeing you soon!
by A verified traveler
Posted 13 Jul 2024 on Hotels
