Ratings based on 257 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Jun 2024
very comfortable one night stay
Comment from Hotel Management
3 Jul 2024 by L'équipe SH BW Port Jérome, Hotel Management
Dear Sir, Thank your for taking time to share your comments about your stay in our hotel in Normandy. We are happy that you appreciated it and it was a good value. Hope to welcome you again Regards, Team of SH BW Port Jerome
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2022 on Hotels
2 out of 5
by A verified traveler

Posted 27 May 2022 on Hotels
Comment from Hotel Management
3 Jun 2022 by Cassandra , Hotel Management
Cher monsieur, Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Normandie et sommes navré de voir que vous séjour ne se soit pas dérouler comme vous le souhaitez. Votre notation est démotivante pour notre équipe. Cordialement, L'équipe du SH BW Port Jérome
4 out of 5
by A verified traveler

Fine for one night, traveling through

Posted 17 Aug 2021 on Hotels
Stayed for one night on a trip to Normandy. It’s an older hotel that has been freshened up. The room and bathroom were fine. The small hotel parking lot was full late at night, so had to park on the street, which was no problem.
5 out of 5
by A verified traveler

Posted 16 Aug 2021
Very friendly staff, Very good breakfast for the price.
Comment from Hotel Management
28 Aug 2021 by Cassandra , Hotel Management
Hello, We thank you for your pleasant comment and are delighted to hear that your stay was satisfactory. We hope to see you again soon. Sincerely, The SH BW Port Jérome Team
4 out of 5
by A verified traveler

Posted 8 Aug 2021 on Hotels
Comment from Hotel Management
9 Aug 2021 by Cassandra , Hotel Management
Cher client Nous vous remercions d'avoir choisi notre établissement nous sommes heureux de lire que celui ci fut agréable. Cordialement, L'équipe du SH BW Port Jérome
4 out of 5
by A verified traveler

Good hotel, great service

Posted 6 May 2021 on Hotels
We stayed one night in hotel on business trip in France. We arrived out of opening hours of reception (after 09 pm), so we had contacted the hotel by phone prior to our arrival. We received clear and easy instructions for check in, and the whole proces went very smooth. Friendly staff as well. Hotel is easy to find. Nice old building with spacious renovated rooms. Good value for money. Two minor remarks: the parking lot on site is pretty small and fills up quickly, and there is a really big industrial site/oil refinery in town, below in the valley, which makes for an unusual view from the room at night. Would stay again when in the area.
Comment from Hotel Management
11 May 2021 by Cassandra , Hotel Management
Dear Sir, We thank you for taking the time to share your comments regarding your stay in our establishment and are delighted to read that it was satisfactory and pleasant. We look forward to welcoming you again. Sincerely, The SH BW Port Jérome Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2019 on Hotels
2 out of 5
by A verified traveler

Good value, but terrible area

Posted 27 Oct 2019 on Hotels
The hotel is ok, reasonable price. Decent service and breakfast is satisfactory. Family room is a good size but dirty and smelly. The area is terrible. View of chemical / industrial plant and smell is ghastly. Would not recommend coming here if you are on holiday.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2019 on Hotels