Ratings based on 341 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
This was a nice place to stay overnight. The hotel is old but it was very clean.
The front desk let us pick up breakfast for the next morning, as we had to catch the ferry very early.
Comment from Hotel Management
4 Nov 2024 by Bernie-Manager Airport Inn, Hotel Management
Thanks you Cynthia. Bernie-Manager
by A verified traveler
Posted 3 Nov 2024
Soso
Comment from Hotel Management
3 Nov 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you for taking the time to write a review. Bernie
by A verified traveler
Posted 2 Nov 2024
It was quiet and clean
Comment from Hotel Management
2 Nov 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you Hillary. Bernie
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you for taking the time to write a review. Wondering if you could tell me your concerns. Thanks again and I am sorry that we didn't meet your expectations.
by A verified traveler
Posted 24 Oct 2024
The staff was amazing,and the restaurant was fantastic!We will definitely be back!
Comment from Hotel Management
24 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you so very much Lorne. We appreciate the kind words
by A verified traveler
Posted 19 Oct 2024
Heat pump tube soaked one of the beds. Made things a bit uncomfortable.
Comment from Hotel Management
19 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
We are very sorry that this happened to you. All heat pumps have now been gone through and repaired. As you stayed with us for 2 nights back in July; did you happen to say anything to our amazing staff? Thanks you for letting us know.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you very much. Bernie-Manager
by A verified traveler from White Rock, Canada
Posted 12 Oct 2024
Everything
Comment from Hotel Management
13 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you Martin.Bernie-Manager
by A verified traveler
Posted 10 Oct 2024
Okay for the price,clean but dated
Comment from Hotel Management
10 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
Thank you for your input. Since we purchased Airport Inn we have been doing upgrades each and every day. It has been a long process as everything needs to be redone. Bernie-Manager
by A verified traveler
Posted 6 Oct 2024
We landet there on a major power outage. That did not make our stay fun.the staff where very helpful butt we are still waiting fore our Refund as we did not stay for the second Night.
Comment from Hotel Management
7 Oct 2024 by Bernie-Manager Airport Inn, Hotel Management
The power outage was beyond our control. We did do the best we could under the circumstances. We setup a microwave and coffee maker in the lobby. As your booking was booked with a 3rd party we has to confirm that a refund was satisfactory. Bernie-Manager
