Ratings based on 50 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Q
by A verified traveler
Posted 28 Aug 2024
This is the most quiet hotel I have stayed in port harcourt. It’s very safe and staffs are very friendly
by A verified traveler
Posted 6 May 2024
Very safe with top notch security.
by A verified traveler from peoria
Posted 6 Jan 2024
The staff was very friendly and helpful; we had great food choices and the staff was very accommodating with choices
The bathrooms were clean and the linen was clean and comfortable
by A verified traveler
Posted 6 Sep 2023
Please do something about the lift .
Comment from Hotel Management
4 Oct 2023 by Novotel PH, Hotel Management
Dear Chizi,We are delighted to hear that you had a satisfactory experience at Novotel Port Harcourt. It is our goal to make each and every guest feel welcome and well taken care of, and we are glad that you felt this during your stay. We look forward to welcoming you back soon.Novotel Port Harcourt
by A verified traveler
Posted 15 Jul 2023
I love the Hotel and stayed there for 7nights . But please do something about the entrance door and the lift . The lift is bad and the entrance door do not function properly. Beside that I love Novotel . Looking for a hotel with best security and quite place and nice place to enjoy . Just go over to Novotel, if you are coming from oversea and want a best place for security , please go to Novotel hotel . I was surprised with the area . .
Please do something about the door . Staff’s at Novotel are top notch and the staff’s are extremely polite
Comment from Hotel Management
22 Jul 2023 by Novotel FOM, Hotel Management
Dear Chizi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Novotel Port Harcourt
by A verified traveler
Posted 3 May 2023
Nice place
Comment from Hotel Management
7 Jun 2023 by Novotel FOM, Hotel Management
Dear Esteemed Guest, We very much appreciate your feedback regarding your stay at Novotel Port Harcourt. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope to see you soon. Sincerely, Novotel Port Harcourt
by A verified traveler
Posted 27 Feb 2023
I had a delightful time here!! One of the best hotels in PH I can bet. Very secure (3 levels of security checks for every car with a dog and an x ray machine for bags near the front door). In a hidden spot so there is privacy with a great view of the city. They have shuttles and a free breakfast buffet every morning with fresh fruit juice and on demand omelettes. They have a great pool and you can choose to sit outside during the day or in the evening near the pool. They have a nice bar area with plenty of drinks and a screen that shows sports. Their staff are all so helpful, professional and accommodating; from the front desk to the housekeeping staff. I was very impressed with the free wifi, air conditioning, and how quickly power was restored when it would be switched off. They also have an international card reading machine so you can use your American card with no issues!! They have tennis courts and two elevators, with a restaurant that takes orders a La carte throughout the day until the dinner buffet in the evening (you have to pay for this- usually around $11K Naira). They have American foods and tradition Nigerian foods. My room was really nice and the bathroom was so cool! It fit all my needs and blew my expectations. My only detractors are that the carpet needs to be replaced because it is worn and dirty (in the room and the hallway on the 3rd floor). I did also wish they had microwaves in the rooms or located somewhere else. I’m not sure how that would affect the
Comment from Hotel Management
3 Apr 2023 by Novotel PH, Hotel Management
Dear Faith, We very much appreciate your comments regarding your stay at Novotel Port Harcourt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, We hope to see you again soon. Sincerely, Novotel Port Harcourt
by A verified traveler
Posted 30 Nov 2022
by A verified traveler
Posted 27 Apr 2022
