Ratings based on 54 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 27 Dec 2024
It is a very nice property. Unfortunately there was only one sheet and the air was very cold, so I had bad nights, and turning up the temperature was risking mosquito bites. The mosquito net is not appropriate for the size of the bed. The bed needs a good adjustment and it makes a hard sound every time you move or sit down. We understand that the water pressure may be low, but bathing took longer than usual, however it was warm which contrasted with the cold air in that room. Apart from everything, it was very nice, comfortable, with a nice view, we always had little birds by the window and a chicken that walks around the back of the hotel. Christine (I think that is her name), is at the reception, as a waitress, attentive to details, was very kind and helped us find a solution to a problem that we had.
by A verified traveler from brooklyn
Posted 25 Dec 2024
There was limited lightning and safe did not work. The room needed to be updated
The staff was pleasant and helpful.
by A verified traveler
Posted 11 Nov 2024
The Frangipani hotel is the most beautiful hotel just on the outskirts of town.
The staff are incredibly friendly and very helpful.
My room had the best view across the bay, and was always kept clean and tidy.
Would definitely recommend!
Comment from Hotel Management
12 Nov 2024 by Sabrina Mitchell, Hotel Management
Hello Bill,It was a pleasure having you, and we sure look forward to seeing you again. Thanks so much for your visit. Safe travels home.
by A verified traveler
Posted 12 Apr 2024
Perfect location on Belmont Walkway. Kind, helpful & friendly staff. Thank you.
by A verified traveler
Posted 2 Apr 2024
The bathrooms and tiolets need to clean properly for the cost being charge for a room
Comment from Hotel Management
4 Apr 2024 by Sabrina Mitchell, Hotel Management
Bequia suffers from lack of water as there is no central water supply. Every property has cisterns that catch rain water. During the dry season we purchase water. To save water all toilets run on well water which has a lot of salt in it. hence the toilets get stained from the salt and are not in fact dirty but stained. We do our best to keep them from staining but this is a challenge with the brackish water used to flush them. Thanks for understanding
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
25 Feb 2024 by Sabrina Mitchell, Hotel Management
Thanks Mandy. It was a pleasure having you and your lovely family at the Frangi. Hope to see you again soon. Safe travels home.
by A verified traveler
Posted 22 Feb 2024
Very friendly and comfortable
Comment from Hotel Management
23 Feb 2024 by Sabrina Mitchell, Hotel Management
Thanks so much for your business. We loved having you and look forward to seeing you back. Take good care.
by A verified traveler
Posted 22 Feb 2024
The location was the only good thing. The room was dusty, shower was dirty. We didnt need ac but the owner was not nice. The workers didnt seem to care much
Comment from Hotel Management
23 Feb 2024 by General Manager, Hotel Management
We are sorry to hear that you had a bad experience. Could you kindly let us know which room you stayed in so that I can address the issue with the dirty room with our housekeeping staff. We look forward to seeing you again.
