Ratings based on 228 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
I have visited the hotel for the second time and I don’t regret it 😊 staff is amazing, hotel very clean and food is so good and miscellaneous.Aldo, I like the animation activities.
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 28 Jun 2024
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Lovely hotel and attentive staff
Posted 19 Apr 2024 on HotelsVery nice hotel. Lovely staff very attentive. Often limited in basics like providing drinking water to the rooms. However would definately stay again.
by A verified traveler
Splendid hotel with exceptional food
Posted 4 Mar 2024 on HotelsStayed for 4 nights, booked independently, and very good value as it includes buffet breakfast and dinner. The food is amazing. We are vegetarian/vegan and the hotel has dishes clearly labelled. The hotel itself is very clean and luxurious, and our room was comfortable and spacious. The gardens are immaculately kept. Service is excellent from all the staff. We used the indoor pool before breakfast as it was very quiet, the outdoor pool was too cold at this time of year. The hotel has a pleasant beach but due to the weather we were unable to use it. To get to Sousse we used Bolt which cost 12 or 13 dinar. We walked to the port area which took around 25 minutes partly along the quiet cycle lane along the road. This hotel is used by travel companies so even off season it is busy. Getting a seat in the restaurant sometimes was tricky, and once you have a table it's best if someone stays at it as someone tried to take our table even though we had left personal items on the chairs; we witnessed this happening with other guests. Although the bed was comfortable we both found the pillows to be lumpy and gave us neckache, they definitely need renewed.
Generally though we had a great time here and highly recommend this hotel. There is evening entertainment which changes daily plus lots of afternoon activities like yoga and archery.
by A verified traveler
Posted 19 Feb 2024
Very amazing hotel
by A verified traveler from Canton
Posted 1 Feb 2024
Rached spoke negatively about me to other employees during checkin. I complained to reception but they defended him.
Discriminated against me. They had 89 rooms with walkin shower but they did not change my room to one of it.
Front office manager refused to speak to me.
by A verified traveler
Posted 25 Dec 2023 on Hotels