Ratings based on 280 Verified Reviews
4.0 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Good space with sea view. Clean and convenient for the town. Nice spa tub.
Comment from Hotel Management
21 Oct 2024 by Mantra reception, Hotel Management
Hi Jane,thanks for the positive comments about mantra on the Inlet, looking forward to see you again.hope you have a fantastic day,
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
21 Oct 2024 by Mantra reception, Hotel Management
Good Afternoon, Margaret,thanks for the review about mantra on the inlet, please let us know what we can improve on the future to take this from 3 to 5. more than happy to hear you feedback.hope you have a wonderfull week.Eddie.
by A verified traveler
Posted 15 Aug 2024
Convenient,central to what we wanted the only draw back the reception area was not staffed, so if you wanted information about tours etc there was no one to ask and no direction on how to contact anyone for assistance more information on how to contact staff in Port Douglas would be helpful other wise a pleasant stay.
Comment from Hotel Management
12 Sep 2024 by Mantra on the Inlet, Hotel Management
Thank you so much for your feedback! We’re delighted to hear that our convenient location and central position suited your needs so well. We genuinely appreciate your comments about the reception area. While we're pleased you had an enjoyable stay, we recognize the importance of having staff available to assist with information about tours and other inquiries. We’re currently working on enhancing our communication methods and providing clearer contact details for our guests. Your insights are invaluable to us, and we’re excited to make improvements based on your suggestions. Thank you again for staying with us, and we look forward to the opportunity to host you again in the future!
by A verified traveler
Posted 31 Jul 2024 on Wotif
Great position and room.
Comment from Hotel Management
12 Sep 2024 by Mantra on the Inlet, Hotel Management
Thanks for your positive feedback.
by A verified traveler
Posted 10 Jul 2024 on Wotif
The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!
by A verified traveler
Posted 3 Jul 2024 on Wotif
Great location.
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jun 2024 on Wotif
The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone
by A verified traveler
Posted 10 May 2024
Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight
by A verified traveler
Posted 29 Apr 2024 on Wotif
