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Mantra Heritage

4.0 star property
Hotel in Port Douglas with an outdoor pool and a spa tub

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mantra Heritage

Outdoor pool
Property grounds
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is P 6,552
Price available on 11/10/2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Suite

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Two Bedroom Suite

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Hotel Room

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Hotel Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Swim Out

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Swim Out

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Dual Key Swim Out

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

2 Bedroom Dual Key Swim Out

Highlights

Balcony
Private spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
  • 121 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
Ceiling fan
  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

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P7,471 total
includes taxes & fees
Nov 5 - Nov 6
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About the neighborhood

Map
16 Warner Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 3 min walk
  • Sugar Wharf - 4 min walk
  • Port Village Shopping Centre - 4 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Four Mile Beach - 10 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Wicked Ice Creams - ‬5 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪N17 Burger Co - ‬4 min walk
  • ‪Paddy's Port Douglas - ‬5 min walk

About this property

Mantra Heritage

Upscale hotel in the city center
An airport shuttle, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Mantra Heritage. For some rest and relaxation, visit the spa tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and an elevator
  • A front-desk safe, smoke-free premises, and laundry services
Room features
All guestrooms at Mantra Heritage boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, cribs/infant beds, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from October 23 2024 to December 11 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 43.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Does Mantra Heritage have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mantra Heritage?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Mantra Heritage on Nov 10, 2024 start from P 6,551.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mantra Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mantra Heritage?

Self parking is free at this property.

What time is check-in at Mantra Heritage?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Mantra Heritage?

Check-out is at 10 AM.

Does Mantra Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 45 per person applies.

Where is Mantra Heritage located?

Located in the heart of Port Douglas, this hotel is steps from Port Village Shopping Centre and Macrossan Street. Anzac Park and St Mary's by the Sea Chapel are also within 5 minutes.

Mantra Heritage Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 322 reviews" "
Rating 8 - Good. 123 out of 322 reviews" "
Rating 6 - Okay. 51 out of 322 reviews" "
Rating 4 - Poor. 25 out of 322 reviews" "
Rating 2 - Terrible. 4 out of 322 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ennio

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Port Douglas easy access to the restaurants/shops and a short walk to the beach. The staff went out of their way to accommodate all of our needs/answer questions/book transport/day trips.
Stayed 7 nights in Oct 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mary Joy

Stayed 1 night in Jul 2024

6/10 Okay

peter

Disliked: Property conditions & facilities
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars. However the facilities are sadly dated and a full renovation is needed, the pools were tragic. You get what you pay for!
Stayed 3 nights in Jul 2024

6/10 Okay

Martina Patricia

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Stayed 7 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kamilla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Stayed 1 night in Jun 2024

8/10 Good

YURI

Traveled with family
Liked: Staff & service, property conditions & facilities
・Tea stains on the dishes were noticeable. It would be best to bleach them. ・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us. ・The room smelled moldy ・There were food crumbs on the dining chairs that looked like they had been there for a while.
Stayed 1 night in May 2024

6/10 Okay

Syrie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Stayed 1 night in Apr 2024

8/10 Good

Michael

lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Stayed 4 nights in Apr 2024

8/10 Good

Joanne, Hope Vale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in Jan 2024

8/10 Good

Kylie

Stayed 1 night in Jan 2024

2/10 Terrible

Kylie

Stayed 1 night in Jan 2024

10/10 Excellent

helen

Stayed 1 night in Dec 2023

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful pool
Stayed 3 nights in Nov 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Stayed 3 nights in Oct 2023

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice and close to everything
Stayed 4 nights in Sep 2023

10/10 Excellent

david

Stayed 1 night in Sep 2023

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Stayed 4 nights in Sep 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the position and unit , big verandah area and swim out
Stayed 5 nights in Sep 2023

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room with hot tub and updated shower
Stayed 3 nights in Jul 2023

8/10 Good

Elizabeth, Dulwich

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, close to everything.
Stayed 2 nights in Jul 2023