Ratings based on 344 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Close to beach and the shops
by A verified traveler
Posted 20 Oct 2024
Mandalay Apartments are absolutely stunning! Our apartment was modern, bright, and beautifully designed with a gorgeous tropical garden outlook. It was an easy walk to the pool, yet still felt private and serene. The location is unbeatable, just a short stroll to the beach and main street. The huge ensuite, complete with a beautiful egg bath, was a highlight. We had an incredible stay and would love to return!
Comment from Hotel Management
23 Oct 2024 by The Mandalay Team, Hotel Management
Thanks For your amazing review Caroline, we hope to see you again :)
by A verified traveler
Posted 12 Oct 2024
Beautiful spacious apartment
by A verified traveler
Posted 12 Oct 2024
A nice location close to Four Mile beach and easy walking distance to restaurants. Apartment had all utensils needed to be able to cook breakfasts as a family. Minor thing, having arrived late, around 8.45pm, there was no supply of starter-milk in the fridge for a cup of tea or coffee which you would expect for luxury apartments so we had to venture out at 9pm in search of a local shop. Had to buy salt and pepper too - no condiments in the cupboards which is unusual for self catering apartments….small things make a difference.
by A verified traveler
Posted 13 Sep 2024
The floor and surface was not clean properly. The location is great.
Comment from Hotel Management
13 Sep 2024 by The Mandalay Team, Hotel Management
Hi Tan, We're so sorry to hear about that. We do pride ourselves in our level of cleanliness. Kind Regards, Mandalay Team
by A verified traveler
Posted 19 Jul 2024
The property is pretty nice overall. It is clean and well maintained and really close to four miles beach. The pictures are a bit misleading. The pics make the facility and rooms seems bigger and roomier. But, in actuality it is a bit cozy. It is still a great deal. Just felt a little underwhelmed when I saw it in person.
by A verified traveler
Posted 29 Jun 2024 on Wotif
Our family of four had a wonderful 6 night stay at the Mandalay. The 3 bedroom apartment was clean, spacious and well appointed. The location is excellent, moments from the patrolled swimming beach and a short stroll to restaurants, cafes and boutiques. The kids loved the main pool. We didn't mind the three flights of stairs from the carpark to our top floor apartment, but request a lower level if that would bother you. Great value family friendly accommodation that we'd be delighted to return to.
Comment from Hotel Management
29 Jun 2024 by Mandalay, Hotel Management
Hi Lisa,Your review was wonderful to read, thank you, so glad you enjoyed your stay. Hope to see you again.
by A verified traveler
Posted 7 Jun 2024 on Wotif
Overall great property with excellent facilities. Only negative was the outdoor bbq near tennis court. It was very dirty and not just because person who used it before didn’t clean it.
Comment from Hotel Management
7 Jun 2024 by Mandalay, Hotel Management
Dear Kathleen,Thank you for your feedback. We're delighted to hear that you enjoyed our property and found our facilities excellent. We are, however, surprised by your comment about the BBQ near the tennis court. Please rest assured that our barbeques are cleaned daily as part of our maintenance routine. We will investigate this issue further to ensure our high standards are consistently met.We appreciate your input and hope to welcome you back in the future.
by A verified traveler
Posted 18 May 2024
Quiet and tranquil holiday apartments.
Comment from Hotel Management
24 May 2024 by Kerry, Hotel Management
Hi Suzanne,Thank you for your 5/5 review! We're pleased to hear that you enjoyed the quiet and tranquil atmosphere of our holiday apartments. We hope to welcome you back to Mandalay Apartments for another peaceful stay soon!Kind regards,Kerry
by A verified traveler
Highly recommend
Posted 8 May 2024 on HotelsMassive place with everything we needed. Loved our stay.
Comment from Hotel Management
24 May 2024 by Kerry, Hotel Management
Hi Wayne,Thank you for your 10/10 review!We're delighted to hear that you loved your stay and found everything you needed in our spacious apartments. We look forward to welcoming you back to Mandalay Apartments in the future!Kind regards,Kerry
