Ratings based on 193 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Comment from Hotel Management
6 Nov 2024 by Guest Service , Hotel Management
Dear MalcolmThank you so much for your lovely feedback! We're delighted to hear that Fiona made you feel so welcome and that you enjoyed our resort's pool and BBQ area – it’s a wonderful spot to relax and dine with friends. We hope to see you again soon for more memorable evenings by the pool!
by A verified traveler from Chandler
Posted 9 Oct 2024
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Comment from Hotel Management
6 Nov 2024 by Guest Service , Hotel Management
Dear NeldaThank you for your kind rating and for staying with us! We're glad you enjoyed your visit overall, though we understand the challenge of navigating stairs. It’s always our aim to make our guests as comfortable as possible, so please let us know if you need assistance with luggage or if we can arrange a more accessible room for your next stay
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Tommy , Hotel Management
Hi Adrian,Thank you for your review. We appreciate all feedback as it allows us to provide a better service to our guests in future. We hope to see you back at Hibiscus in the future!Warm Regards,Tommy
by A verified traveler from Kent Town
Posted 12 Sep 2024
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Comment from Hotel Management
16 Sep 2024 by Mitchell - Resort Operations Manager, Hotel Management
Hi JenThank you so much for your lovely review! We’re so glad you enjoyed the location and found everything within walking distance – it’s one of the things we love most about this place too! It’s awesome to hear that the gardens, pools, and BBQs made your stay enjoyable, and we’re happy the unit worked out well for the two of you. We agree, the beds are super comfy! We're glad the small kitchen didn’t get in the way, and it’s great to hear the bathroom updates were appreciated.We can’t wait to welcome you back to Hibiscus whenever you’re ready for another getaway! Cheers, The Hibiscus Team
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by Mitchell - Resort Operations Manager, Hotel Management
Thank you so much for your amazing 10/10 review! We truly appreciate your kind score and are thrilled to hear that you had a great stay with us.We look forward to welcoming you back to the resort again soon!
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
6 Sep 2024 by Mitchell - Resort Operations Manager, Hotel Management
Thanks John, We look forward to welcoming you back to the resort soon :)
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
22 Jul 2024 by hbiscus, Hotel Management
Darren we look forward to welcoming you back to Hibiscus and improving our rating
by A verified traveler
Posted 18 Sep 2023 on Wotif
The protection from the Easterlies around the pool was a great bonus
Comment from Hotel Management
22 Jul 2024 by hbiscus, Hotel Management
choose which pool at any time of the day and you will find sun!
by A verified traveler
Posted 20 Aug 2023 on Wotif
Great location and very friendly staff
Comment from Hotel Management
22 Jul 2024 by hbiscus, Hotel Management
Glad you enjoyed your stay please return to enjoy more of our lovely area.
by A verified traveler
Posted 17 Aug 2023
The property was in a great location. We walked everywhere.
Comment from Hotel Management
22 Jul 2024 by hbiscus, Hotel Management
location location location
