Ratings based on 78 Verified Reviews
3.5 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Hotel is run down
Posted 23 Dec 2023 on HotelsWe booked 2 rooms for 2 nights via hotels.com.
* sewer gas smell in the bathrooms (first video - leak in the connection from the sink to the sewer, water draining to the floor)
* Air Conditioner did not cool rooms.
* dead bugs in the headboards.
* bar downstairs playing loud music until 3am
* No in room safe, no safe at the front desk, and a letter in the room saying not to leave your valuables as the hotel would not be responsible for theft
* no elevator
We checked out after only one night, as no alternative arrangements were offered by the hotel to rectify the sewer gas, AC, or bug issues when we brought it up to the front desk. (Spoke to Sha & Ms. Neo)
The hotel refused to refund any of the costs when contacted by hotels.com.
Don't stay here.
by A verified traveler
Posted 23 May 2022 on Hotels
by A verified traveler
Posted 7 May 2022 on Hotels
by A verified traveler
Won’t be back again
Posted 3 Oct 2020 on Hotelsby A verified traveler from Shah alam
Posted 1 Sep 2020
This place was great and location is so strategic! So convinient and most importantly it's relaxing! Staff were friendly.
Comment from Hotel Management
4 Sep 2020 by ms neo, Hotel Management
thanks for your review and support =)
by A verified traveler
Good stay
Posted 27 Aug 2020 on HotelsOverall was a good stay just need to improve the bad odour from the toilet. maybe put some air freshener kind of thing will help
Comment from Hotel Management
4 Sep 2020 by ms neo, Hotel Management
thanks for your review and support =)
by A verified traveler
Pleasant stay
Posted 5 Mar 2020 on HotelsNice minimalist hotel large room for dancing 😃 with balcony overlooking pond & seafront. Avoid rooms near noisy pub. Walking distance to esplanade & shops. Good for putting your feet up bcoz not much to do in PD 😋
Comment from Hotel Management
12 Mar 2020 by ms neo, Hotel Management
thanks for your review
by A verified traveler from Kuala Lumpur
Posted 13 Dec 2019
Next to the town, and also next to the beach. So convenient
Comment from Hotel Management
24 Dec 2019 by receptionist, Hotel Management
thanks for your feedback
by A verified traveler
Posted 28 Sep 2019
Seaview And comfortable
Comment from Hotel Management
30 Sep 2019 by ms neo, Hotel Management
thanks for your review
