Ratings based on 351 Verified Reviews

3.0 out of 5
70% of guests recommend
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Strategic location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023
1 out of 5
by A verified traveler

Posted 9 Dec 2023
The hotel is sooo run down..The hotel mgt who took over this hotel didn't do much to beautify or to make this hotel look attractive and stayable..If not because of its nice private beach, the hotel is not even deserve to be called a hotel..My school hostel is more comfortable..Even a rest house, rumah tumpangan or homestay are more cosy and clean..The room is not well kept, smelly and dirty..The appearance from outside enough to tell tht this hotel has been neglected and not being maintained for ages...let alone when you step in..and stay. Those who expect a typical and acceptable 3 star hotel stay ..this hotel will not meet your expectation at all...Grand Beach Resort Hotel Mgt, u need to do something to make this hotel relevant in the market.
2 out of 5
by A verified traveler

Posted 13 Nov 2023
With that price not breakfast included very disappointed. No wifi for that hotel very surprised. The condition in the room very dirty, carpet no vacuum a lot of stain, toilet not so clean,bath tube also very dirty , water tap leaking,no towel in the room and we call room service nobody pick up ,we run out the room and looking for the cleaner around the corner to provide the towel.
5 out of 5
by A verified traveler

Posted 24 Sep 2023
In term of cleanliness, there is a lot to improve. Might be because the property are aging hence alot of thing need to be maintain. Overall experience is great just few item need to improve
5 out of 5
by A verified traveler

Posted 22 Jun 2023
na
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2022 on Hotels