Ratings based on 60 Verified Reviews

3.5 out of 5
68% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Dec 2023
awesome hotel
3 out of 5
by A verified traveler

Posted 10 Dec 2021
If you only need a bed for the night this is ok but there is nothing fancy about this place. Super basic but there was a towel and a bottle of water per person. That was it.
Comment from Hotel Management
16 Dec 2021 by Ian, Hotel Management
Thank for staying with us
2 out of 5
by A verified traveler

Terrible check in

Posted 16 Feb 2021 on Hotels
This time of checking is terrible although this is not my 1st time staying here. Front desks refused to accept my online booking n ask fr a walk in rate. Due to almost midnight, i have to repaid in order to check in after arguing almot 1/2 hour. Then i have to call the Hotels.com centre asking fr assistance to resolve the matters. Got lucky the person incharge where he is abroad is soo helpful.
Comment from Hotel Management
5 Apr 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
3 out of 5
by A verified traveler

Please improve

Posted 27 Sep 2020 on Hotels
Front desk poor service... very slow.Need to improve their skill. Lobby feel hot eventhough there's aircond.
Comment from Hotel Management
5 Apr 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
4 out of 5
by A verified traveler

Posted 6 Mar 2020
Comment from Hotel Management
5 Apr 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2019
3 out of 5
by A verified traveler

Posted 12 Nov 2019
Lokasi strategik dan bagus dekat dgn restaurant bànk cuma bising dgn kenderaan pada waktu mlm channel tv1tv2 tv3 tiada dan volume tv sgt perlahan(rosak).
Comment from Hotel Management
5 Apr 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
3 out of 5
by A verified traveler

Posted 12 Jul 2019
Comment from Hotel Management
5 Apr 2021 by Ian, Hotel Management
Thank you for the feedback. We will do better.
2 out of 5
by A verified traveler

Posted 4 May 2019
Stained comforter/duvet cover. Replaced another, but still same condition.
Comment from Hotel Management
18 May 2019 by Miragepd, Hotel Management
Thank you for the feedback. We will do better.
5 out of 5
by A verified traveler

Posted 14 Apr 2019
The room condition is worth of money
Comment from Hotel Management
17 Apr 2019 by Mirage hotel, Hotel Management
Do see you again. Thank you.