Ratings based on 582 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 2 May 2024
by A verified traveler
Excellent retreat
Posted 5 Feb 2024 on HotelsIt was the perfect three-day respite after a week in KL and before going to Malacca. We had a cottage with a full view of the Malacca Strait that had an excellent breeze going through the entire space. Very comfortable with warm and friendly service.
by A verified traveler
Posted 21 Jan 2024
This is my 3rd time staying in avillion. Will put in point as below:-
1) the property is old lots of maintenance work is needed. Room wifi is weak.
2) The room bedsheet is not clean there are stain. Pillow is too soft. Room toilet needed to repair too. There are ants crawling around
3) restaurant table is old and sticky
4) love the children's friendly hotel vibes
5) the mini zoo is a plus point
6) The friday n sat bar live band is excellent place for relax
7) hotel staff is friendly and try their best to give their best they could.
8) peacock, peahen and rooster walking around the hotel make it so unique point for this resort and love it especially for those which kids
by A verified traveler
Posted 13 Oct 2023 on Orbitz
Room is full of ants. Cold water never worked( I reported it, but nothing happened). Black mold in shower. Light by night stand flickering. Maintenance is just horrible. Food was good, staff were nice. Just the bad maintenance which is not expected in a 4 star hotel
by A verified traveler
Posted 30 Sep 2023
a bit rundown but still one of the best place to stay in port dickson due to its uniqueness. hope they can improve on their maintenance after covid
by A verified traveler
Posted 25 Aug 2023
Great experience.. Wish can stay longer.
by A verified traveler from Shah Alam
Posted 15 Feb 2023
Good and nice experiences during the check in. The property kinda rundown but they have a clean beaches. Pool water a bit cloudy. Floor inside the room a bit dusty with the friendly ant.
Comment from Hotel Management
16 Feb 2023 by Avillion Port Dickson - Management Team, Hotel Management
Dear Tamimi,Warmest Greetings from Avillion Port Dickson. First and foremost thank you for staying with Avillion Port Dickson. We truly appreciate you taking the time to share your review and we can assure you that we do take feedback with the utmost importance as we value all our guest’s opinions and concerns. Once again please do accept our sincere apology for the shortfall and hope to see you next time at Avillion Port Dickson. Best Regards,
by A verified traveler
Posted 31 Jan 2023
Comment from Hotel Management
11 Mar 2023 by Avillion Port Dickson Management Team, Hotel Management
Dear Yookkhai,Warmest Greetings from Avillion Port Dickson. First and foremost thank you for staying with Avillion Port Dickson. We truly appreciate you taking the time to share your review and we can assure you that we do take feedback with the utmost importance as we value all our guest’s opinions and concerns. Once again please do accept our sincere apology for the shortfall and hope to see you next time at Avillion Port Dickson. Best Regards
by A verified traveler
Posted 28 Jan 2023
Good surrounding
Comment from Hotel Management
2 Feb 2023 by Avillion Port Dickson Management Team, Hotel Management
Dear CHEE KHEONG,Warmest Greetings from Avillion Port Dickson. Thank you very much for your wonderful feedback. I’m delighted to learn that you had a memorable stay experience with us.Once again, thank you for sharing your experience at Avillion Port Dickson and we will be always waiting for your return visit graciously.Best Regards,
by A verified traveler
Posted 23 Jan 2023
Check-in experience - worst! I had 5 nights stay under 3 different bookings. I emailed to the property beforehand to ask combine all the bookings in one room for my convenience because I traveled with a toddler and they acknowledged it. But, upon check-in the staff said no and asked me to move from room to room based on the booking. I went to the check-in counter on the 3rd night for questions as I was not technically check-out from the property. Guess what, the staff asked me why I didn't want to combine the bookings that was too much trouble to move around. I was surprised with them threw me back the question. Ms. Farhana solved the issue and I got to stay in the same room without going through the trouble of moving room to room.
Hotel cleanliness - worst nightmare ever! Check-in counter area dirty and full of lizards poops. Room - they gave me a room with full of birds/animals poops - the deck and the bathroom, ants and bugs everywhere, extremely dirty room, no drinking water provided. They changed me another room with a stunning sunset view but that still not able to offset with the dirtiness, ants crawling everywhere, some unknown black dirt/poop on the desk, Dust and dirty in every corner of the room. At least the bed looks white and not causing allergy on my skin. The AC broken on day 3 and we got power outrage.
This hotel needs a major refurbishment. Not going back for sure. Lastly, they only had 1 bell boy and the security guard did his job for us.
Comment from Hotel Management
2 Feb 2023 by Avillion Port Dickson Management Team, Hotel Management
Dear Daphne,Warmest Greetings from Avillion Port Dickson. First and foremost thank you for staying with Avillion Port Dickson. We truly appreciate you taking the time to share your review and we can assure you that we do take feedback with the utmost importance as we value all our guest’s opinions and concerns. Once again please do accept our sincere apology for the shortfall and hope to see you next time at Avillion Port Dickson. Best Regards,
