Ratings based on 140 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Unique hotel setting, lovely view
by A verified traveler from Dulles
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Warren Bacchus, Hotel Management
Thank you for the excellent rating.
by A verified traveler
Posted 25 Oct 2024
Beautiful and clean hotel. Excellent restaurant and staff.
Comment from Hotel Management
6 Nov 2024 by Warren Bacchus, Hotel Management
Dear valued guest, Thank you for your lovely review! We’re delighted to hear that you enjoyed your time at our hotel. Did you have the chance to experience a relaxing treatment at I Spa Club during your stay? It’s a wonderful way to unwind and enhance your visit. We hope to welcome you back soon for another enjoyable experience!Warm regards, Warren Bacchus – General Manager
by A verified traveler
Posted 6 Oct 2024 on Hotels
Comment from Hotel Management
25 Oct 2024 by Warren Bacchus, Hotel Management
Thank you for your rating
by A verified traveler
Posted 3 Oct 2024
Friendly safe
Small pool
limited activities
Comment from Hotel Management
25 Oct 2024 by Warren Bacchus, Hotel Management
Dear valued guest, Thank you for your feedback! We’d like to mention that there are beautiful beaches and shopping malls just a few kilometers in the north of the hotel, making them easily accessible for our guests. Did you have the chance to enjoy kayaking to discover the flora and fauna around the hotel? Additionally, we hope you had the opportunity to experience a relaxing spa treatment at our I Spa Club. We appreciate your comments and look forward to welcoming you back soon!Warm regards,Warren Bacchus – General Manager
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
25 Oct 2024 by Warren Bacchus, Hotel Management
Dear valued guest, Thank you for your rating. We would greatly appreciate it if you could share more details about your stay. Your feedback is invaluable to us and will help us improve wherever needed. Thank you so much! Warm regards, Warren Bacchus - General Manager
by A verified traveler
Posted 2 Mar 2024
Our Cruise line was quarantined on Mauritius port and we couldn’t disembark. I tried canceling but they didn’t except it so I had to pay for it and we didn’t go.
Comment from Hotel Management
5 Apr 2024 by Warren Bacchus, Hotel Management
Dear valued guest, We would like to inform you that our team has been diligently addressing this recent issue and has reached out proactively to each client to gather their insurance details for a seamless reimbursement process. If you had communicated these details with us, we would have done the necessary arrangements promptly. Your cooperation is greatly appreciated in such cases, and we remain committed to resolving the issue with the utmost attention. Warm regards, Lorenzo De Martin – General Manager
by A verified traveler
Posted 2 Mar 2024
It was a beautiful and quite hotel, perfect for what we needed and wanted for that one day.
Comment from Hotel Management
22 Mar 2024 by Warren Bacchus, Hotel Management
Dear valued guest, Thank you for your kind words about our hotel! We’re delighted to hear that you enjoyed your stay. By the way, did you have the opportunity to dine at our two exquisite restaurants, La Fourchette for Mediterranean dishes and Izumi for Japanese specialties? We’d love to know if you were able to experience their unique culinary delights. Warm regards, Warren Bacchus – General Manager
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Warren Bacchus, Hotel Management
Thank you for your rating.
by A verified traveler
Posted 20 Jan 2024
A very nice all-in-one resort.
Comment from Hotel Management
29 Jan 2024 by Warren Bacchus, Hotel Management
Dear valued guest, Thank you for your kind words about our hotel. We are glad to hear that you enjoyed your stay with us. We are curious to know if you made the most of our 2 restaurants, La Fourchette and Izumi. La Fourchette offers a variety of delicious Mediterranean dishes, while Izumi serves authentic Teppanyaki and sushi. Did you try any of their specialties? What did you think of them? We appreciate your feedback and hope to see you again soon. Have a wonderful day! Warm regards, Warren Bacchus – General Manager
