Ratings based on 451 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2022 on Wotif
Perfect location. Walking distance to everything in town & the beach.
Friendly service. Immaculately clean. Plenty of off street parking. Comfy bed
by A verified traveler
Posted 4 Jul 2021 on Wotif
The facility looked way older and shabby than it was shown in the pictures.
No toiletries
No bathmats etc
Not enough cutlery
To top it all up, the air-conditioning kept making such a horrible noise all night that we had no sleep at all after a 4 hour drive from Melbourne. Tried to have a one night getaway with family after which we ended up extra tired and exhausted due to the lack of sleep. We regret booking here.
by A verified traveler
Posted 11 Apr 2021 on Wotif
Good location - easy stroll into town. Room was overpriced compared to other places I've stayed in town, shower was below average (water flow so slow) and had to chase house keeping to change our towels and get some toilet paper during our 4 day stay. Place could do with a deep clean. All in all it was just OK
by A verified traveler
Posted 24 Mar 2021 on Wotif
Stay was very comfortable with all essential amenities. The room was very clean.
by A verified traveler
Posted 9 Mar 2021 on Hotels
by A verified traveler
Posted 22 Feb 2021 on Wotif
Comfortable, clean and good daily service. Only downside was minimal glassware etc, but that's all.
by A verified traveler from Melbourne
Posted 28 Jan 2021 on Wotif
Absolutely overpriced. The room was dated and somewhat grubby looking - the carpets and couch were stained and dirty looking and the dining chair cushions had tears. On arrival, we had to call a mobile number to find out what room we were in as there was no staff onsite. There was one wall-mounted soap dispenser for hand soap and for shampoo. We paid $272 per night and expected more for that price.
by A verified traveler
Posted 11 Jan 2021
by A verified traveler
Posted 30 Dec 2020 on Wotif
by A verified traveler
Posted 28 Dec 2020
Extremely disappointed when checking in that reception isn’t open and there is a note on the door asking you to call a mobile and make sure you have your credit card ready. After calling several times it went to message bank and we then had to wait in the car park for someone to call back. After travelling all day and being wet from sightseeing, last thing I want to do it sit in the car waiting for a call back. Then to be told our room was unlocked and keys inside. Very poor way to run a business and won’t return. On check out also reception locked and just left keys in room. Weird very weird. Please be aware wifi advertised as available but we couldn’t get anything. Tried searching for our next days travel but not able to get on. Again disappointing.
