Ratings based on 6 Verified Reviews
4.2 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Property is clean and rooms are bright and clean. Enjoyed the beach, there is a tide that goes out, cant swim, when the tide is in its beautiful like a large warm pool.
Comment from Hotel Management
15 Apr 2024 by Management - Coral Reef Resort & Spa, Havelock, Hotel Management
Dear Guest,Namaste!We thank you for your positive review. We are delighted to know that you loved your experience with us. Also, we look forward to welcoming you soon again.Warm Regards,Management - Coral Reef Resort & Spa, Havelock
by A verified traveler
Posted 28 Jan 2024
Resort was pretty nice. Checkin was easy and the staff was great. We loved the massage services. The issue with the hotel was the dining. We ordered our food and 30 mins later, they come and tell that something we ordered was not available and then we ordered a different item and it took another 30 mins to prep that. Also, we ordered yogurt rice and in the end they come and tell us that yogurt was not there. We went to the resort next door and got yogurt. On a different day, I had put a room service for 7:30 PM to my parent’s room and we left for dinner. The food was not delivered till 8:15 when we came back. There were tons of issues with the coordination with the kitchen. If those are fixed, it’s a great place to stay right by the beach.
Comment from Hotel Management
6 Feb 2024 by Management - Coral Reef Resort, Havelock, Hotel Management
Dear Guest,Namaste!We appreciate you for taking the time and sharing your detailed feedback on your recent experience with us. It was indeed a pleasure to have you stay with us. We apologize for the inconvenience caused to you and we regret not meeting your expectations. We are looking into the points highlighted by you and assure you that corrective measures shall be put in place to ensure smooth functionality ahead. The issues you have faced are surely not the standards practiced by our hospitable team. We request you to treat this as an isolated incident. Hope you visit us soon and give us an opportunity to change your experience into a positive one.Warm Regards,Management - Coral Reef Resort, Havelock
by A verified traveler
Posted 3 Jan 2024
Best place in that line with best private beach. They focus on the best customer experience and it was a delightful stay for us. Would definitely recommend you to try out - specially the pool :)
Comment from Hotel Management
8 Jan 2024 by Management - Coral Reef Resort, Havelock, Hotel Management
Dear Mr. Felix,Namaste!We appreciate you rating your wonderful experience with us. It has been a pleasure serving you and reading your review is a fulfilling experience for us as a team. Your recommendation is highly appreciated. We eagerly await your return to us in the near future.Warm regards,Management - Coral Reef Resort, Havelock
by A verified traveler
Posted 28 May 2023
Extremely BAD FOOD… Extremely RUDE STAFF…
Food takes 2 hrs to be prepared so give your lunch order at Breakfast so that you can eat it at 2-2:30 else lunch will be served at evening snack time.
They have the audacity to serve stale food and still not agree to the fault… ITS BETTER TONSTAY ANYWHERE BUT HERE…
Comment from Hotel Management
8 Jan 2024 by Management - Coral Reef Resort, Havelock., Hotel Management
Dear Mr. Nipun,Namaste!Thankyou for your review. We express deep regret in knowing about the concerns highlighted by you. Please allow us another chance to serve you again soon.Best Regards,Management - Coral Reef Resort, Havelock.
by A verified traveler
Posted 7 Jan 2023
We changed our rooms thrice, but all three of them had a terrible sewage smell. It was hard to relax in the room and there has not been any action regarding this issue by the management. The most they will do is change your room that too subject to availability. Not at all your money’s worth and a disappointing experience.
Comment from Hotel Management
8 Jan 2024 by Management - Coral Reef Resort, Havelock, Hotel Management
Dear Ms. Leena,Namaste!We express deep regret in knowing about the concerns highlighted by you and ensure you that each of the points mentioned in your review are being investigated to ensure we offer you a better experience like the one we are known for in the future.Please allow us another chance to serve you again soon.Warm regards,Management - Coral Reef Resort, Havelock
by A verified traveler
Posted 4 Jan 2023 on Hotels
It is good and nice hotel with private beach.
Comment from Hotel Management
8 Jan 2024 by Management - Coral Reef Resort, Havelock, Hotel Management
Dear Mr. Kumar,Namaste!We appreciate you rating your wonderful experience with us and eagerly await your return to us in the near future.Warm regards,Management - Coral Reef Resort, Havelock
