Ratings based on 44 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2023 on Ebookers
Very friendly host (the place is more studio rentals than hotel). Right downtown, clean, little kitchenette. Be aware of the bell on the gorgeous townhall building across the street: you’ll know when it’s 7:00 am
Comment from Hotel Management
29 May 2023 by Marianne, Hotel Management
Merci pour votre avis et oui la cloche de Mairie de Porrentruy sonne
by A verified traveler
Posted 24 Apr 2023
Everything excellent
Comment from Hotel Management
25 Apr 2023 by Marianne, Hotel Management
Tank you for your message
by A verified traveler
Posted 6 Aug 2022
Comfortable beds, good shower and best location in town but we had some problems. First, it was nearly impossible to find and inexplicably the only sign is a tiny piece of paper that’s posted inside a hallway. We called for directions and they did not speak any English, which is unusual for a hotel in Europe. One other problem: it’s right across from the city hall bell tower which means you won’t be able to sleep after about 7 a.m. Finally, they contacted me weeks after my stay and claimed we broke a window and should pay for it. I would know if I broke a window. I don’t like being accused of things I didn’t do and threatened with charges. Definitely wouldn’t stay here again.
Comment from Hotel Management
23 Aug 2022 by MC, Hotel Management
BonjourMonsieur,Merci pour votre message.Nous vous avons contacté avant pour savoir quand vous arriviez.Par ailleurs, il est certain qê notre établissement est en pleine ville, donc avec du bruitPour ce qui est de la fenêtre, c'est une pièce qui a été endommagée par vos soins. C'est une fenêtre qui s'ouvre de deux manières, large ou en impost et si vous forcez pour refermer sans avoir bien tourner la poingée, cela endommage le systèmeNous regrettons que vous n'ayiez pas été satisfait et en prenons note.Bonne journéeAlbergo Diffuso SA
by A verified traveler
Posted 20 Oct 2024
Très propre . Personnel très gentil . Je recommande cet établissement
Comment from Hotel Management
3 Nov 2024 by Mimi, Hotel Management
Bonjour,merci pour vos commentairesAlbergo Diffuso SA
by A verified traveler
Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
3 Nov 2024 by Mimi, Hotel Management
Bonjour,merci à vous pour votre commentaireSalutationsAlbergo Diffuso SA
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
3 Nov 2024 by mimi, Hotel Management
Bonjour,merci pour votre noteSalutationsAlbergo Diffuso SA
by A verified traveler
Schöne Unterkunft
Posted 14 Aug 2024 on HotelsDer Empfang war sehr freundlich. Das Zimmer ist wirklich schön, geschmackvoll eingerichtet und zentral gelegen im schönen Städtchen Porrentruy. Toll sind Kühlschrank, Wasserkocher und Kaffeemaschine. Bequemes Bett. Das Frühstück gibts um die Ecke im kleinen Geschäft. Alles war tipptopp, ausser einem grossen Spiegel hat es mir an nichts gefehlt.
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 1 Aug 2024 on Ebookers
by A verified traveler
Posted 19 Jul 2024 on Hotels
