Ratings based on 985 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Ilene,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and constantly reminds us why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
by A verified traveler
Posted 14 Nov 2024
Hotel under rehab but the room was good. Breakfast area was really nice
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Paul,Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed your room and found the breakfast area to be nice. We appreciate your understanding as we continue our renovations to improve the property. We hope to welcome you back once our updates are complete, and we look forward to providing you with an even better experience during your next stay.Best Regards,Management Team
by A verified traveler from Barrie
Posted 12 Nov 2024
It was okay . The property is under renovation. The carpet in the room felt damp , especially since there is water stains on the ceiling. Breakfast was a bit lame . But we just needed a place to stay the night .
The receptionist was very friendly and helpful.
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Sabetrie,Thank you for sharing your thoughts with us. We’re glad to hear that our receptionist was friendly and helpful during your stay. We do apologize for the issues you encountered with the carpet and water stains in the ceiling. We are actively working on renovating the property, and your feedback helps us identify areas that need immediate attention. We also appreciate your comments about breakfast and will consider ways to improve the offerings for our future guests. We understand that you needed a place to stay for the night, and we appreciate your understanding as we continue with renovations. We hope to welcome you back once the updates are complete, and we look forward to providing a more comfortable experience next time.Best Regards,Management Team
by A verified traveler
Posted 12 Nov 2024
It was in a convenient, safe, and quiet location. Staff was friendly and breakfast was good!
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Katherine,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our convenient, safe, and quiet location, as well as the friendly service from our staff. We’re also glad that you had a pleasant breakfast experience. We appreciate your kind words and look forward to welcoming you back for another great stay!Best Regards,Management Team
by A verified traveler
Posted 10 Nov 2024
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Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Aaron,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and constantly reminds us why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
by A verified traveler
Posted 5 Nov 2024
Okay property. Nothing special
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear James,Thank you for sharing your feedback. We're glad you found the property satisfactory, though we regret that it didn't fully meet your expectations. We appreciate your input and will continue to work on improving our guest experience. We hope to have the opportunity to serve you better in the future.Best Regards,Management Team
by A verified traveler
Posted 4 Nov 2024
Friendly and helpful front desk. Clean and comfortable rooms.
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Christopher,Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly staff and enjoyed the clean, comfortable rooms. We look forward to welcoming you back during your next visit!Best Regards,Management Team
by A verified traveler from Winter Springs
Posted 2 Nov 2024
The rate was good, the staff was friendly and helpful. My problem was the mold growing on the bathroom ceiling. I have pictures.
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Nancy,Thank you for your feedback. We're glad you found our rates competitive and our staff helpful. We sincerely apologize for the mold issue in your bathroom, and we appreciate you bringing it to our attention. Your comfort and safety are crucial to us, and we will immediately address this concern with our maintenance team to ensure the issue is resolved. If you could please send us the pictures, it will help us resolve this matter quickly. We hope to have the opportunity to provide you with a better experience on your next visit.Best Regards,Management Team
by A verified traveler from Miami
Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Keri,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Bernaliz,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
