Ratings based on 152 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Amazing Sunday Roast and Breakfast, short walk from hotel down to the beach and coast, friendly staff, would definitely stay again.
by A verified traveler
Posted 10 Nov 2024
Don't let the fake wisteria on the outside (which really needs to go) put you off. Inside is warm and welcoming. The Branksome room was spacious with a comfy bed and even a mini fridge, something we wish we had known before we left.
All the usual pub fare but very well cooked. Very good full English breakfast. The only reason no 5*s is that there were no plain yogurts available, no choice of juice, only orange and no fruit, i.e. prunes to go with cereal. These are just small things that would not prevent us returning or recommending.
by A verified traveler
Posted 20 Sep 2024 on Hotels
3 night stay, the room looked drab and tired but the bed was comfortable. The bathroom furnishings were ok although it needed a deep clean.
The policy of not cleaning the room during occupancy since COVID should be a guest request not stipulation.
There was an ample supply of tea, coffee, it would have been nice if the complimentary water and biscuits were refreshed daily.
We didn’t eat in the evening but the breakfast was really good.
We arrived Sunday to find food finished at 5.30pm, but were given suggestions of places to eat. Unfortunately we returned to find the bar closes at 8.30 Sunday.
We found all the staff were very friendly and helpful.
by A verified traveler
Nev - 4 night trip
Posted 15 Sep 2024 on HotelsLovely place to stay. Staff very friendly and can't do enough to help, nothing is too much trouble. Rooms are very clean and spacious and food is excellent. Good off road parking and a few minutes walk to the beautiful beach. Will most definitely be staying again.
by A verified traveler
Posted 15 Sep 2024 on Hotels
by A verified traveler
Posted 10 Sep 2024 on Hotels
by A verified traveler
Posted 9 Sep 2024 on Hotels
by A verified traveler
Posted 24 Aug 2024 on Hotels
Bathroom needs attention , old shower, black mould on tile grout & seal . Ceiling paint work falling away & water stained. Soap holder in shower falling off .
Window in bedroom has a lot of rotten wood .
Bed was very comfortable & the decoration & style was tasteful .
We know the building is old but the windows & bathroom need attention.
Location great & breakfast fantastic
by A verified traveler
Fabulous property
Posted 23 Aug 2024 on HotelsAmazing place to stay, beautiful property within beautiful surroundings - the staff were lovely and so helpful.
Great breakfast, very personal & would 100% stay again.
by A verified traveler
Lovely friendly hotel
Posted 15 Aug 2024 on HotelsLovely stay. Lovely friendly hotel. Good food had lunch evening meal and breakfast. Rooms are spacious and clean. So much nicer than a big hotel. Highly recommended and will be staying again