Ratings based on 34 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2024
by A verified traveler
Posted 14 May 2024 on Hotels
Hotel reception located at level 2, no lift.. road side Carpark
by A verified traveler
Posted 7 Dec 2023 on Hotels
by A verified traveler
Posted 25 Aug 2023
The single bed room that I stay in was very small. I cycle tour and after putting my bicycle in the room, can only walk from bed to toilet and to main door, around 4 foot step:)
I do appreciate the hotel staff for letting me squeeze in my bicycle into the room. Hotel is located at above ground floor so have to carry bicycle up to hotel lobby, info for cycle tourer.
by A verified traveler
Posted 30 Jun 2023 on Hotels
The room and toilet has a funky and musty odor. The whole area is very tiny with limited walking space. Need to walk up stairs. Very inconvenient for people with luggage and stroller. Especially for pregnant women like me.
by A verified traveler
Posted 26 Jan 2023
Receptionists wasn't friendly attend to customer. We checked in for 4D3N. On the third day, we received call from the hotel saying that we were late check out and requested we check out immediately. We showed our disappointment to the Receptionists who in charge for customer check in and proven our booking detail. However the Receptionists still request we check out immediately due to the room is with another booking for the room we stayed. After few rounds of aarguement and waiting, the Receptionists finally extended our room card access. The way of the Receptionists treated us was bad. Insisting us to check out even though proven our booking validation.
by A verified traveler
Posted 3 Nov 2019
Too small and not comfortable.
Room too basic.
by A verified traveler
Staff were unhelpful and rude
Posted 30 Sep 2019 on HotelsMany stairs, not suitable for elderly people and kids. My room was the biggest room with sea-view located at third floor. The room was dusty, lots of spider webs, dirty carpet. Staff were not helpful. The woman at the counter did not want to help me carrying my luggage (about 3kg) when I had to carry my baby, no hands to carry my luggage. Waited for a long time to check-in.
Strongly suggest owners of the hotel to train your staff. Ask them to work efficiently, politely and be more helpful. Please tell the Malay woman who worked on 29/9 (Sunday) morning, she is working in service industry. If she doesn't know how to work in hotel line, please get another job.
by A verified traveler
Posted 19 Sep 2019
small room fit for 2 person
by A verified traveler
Posted 23 Mar 2019
