Ponterwyd Hotels

"There were power cuts in the village which caused a multitude of problems for the staff but they went the extra mile and did everything they could to make all the guests as comfortable as possible. On that basis alone, we would highly recommend. "

"A lovely clean hotel. Reasonable prices in the restaurant and very friendly staff."

"Had a meal in Starling Cloud next door and was very ill afterwards. No way to prove for sure if it was caused by the food."

"Difficult to assess as visited in early March, so very much out of season. No hot food on premises. Swimming pool cool (heating issues) on the two occasions we tried, Steam room and jacuzzi were OK, Sauna was out of action. Pool Showers out of action on first visit. Enjoyed the 9 hole pitch and putt. Staff were friendly and helpful. Stayed in the Manor House (a one bedroom apartment), rooms were spacious but real mix of quality of furnishings. Plenty of hot water and ample heating. Outside areas looking in need of work (uneven paving slabs etc)."

"Very nice staff exelent rooms well looked after lovely location"

"Good stop over for 1 night, great view of the beach from the room, staff were lovely. Room was a bit creaky as we heard other people in rooms moving around but apart from that, no issues."

"Thoroughly enjoyed my stay"

"Great location. Friendly, helpful staff. Nice room (sea view). Some remedial maintenance work going on but didn’t detract from the stay"

"Self check in fine, house a warren but found everything, room a good size, fought with the windows to open them eventually succeeding. New carpets were being laid so the lounge area was closed and other areas had bare gripper strips and underlay. The shared facilities were clean and all working though expect a wait for hot water if you are first in. A lovely breakfast cooked to order and our first interaction with staff which was nice. A great location for the beach, castle and town centre, parking pot luck on the surrounding streets. All in all, a little gem."