Ratings based on 59 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2019
Clean room, pretty quiet place and the staff are very
by A verified traveler
Posted 14 Apr 2019 on Orbitz
Comment from Hotel Management
16 Apr 2019 by Lucia, Hotel Management
Thank you so much for your stay and your review. We hope to host you again in the future.
Kindly,
Tower Inn Staff
by A verified traveler
An ok stay for the price.
Posted 6 Sep 2018 on HotelsNot easy to find if coming from Florence as it is on the opposite side of the motorway and a bit of a pain having to drive out of the way to turn around and come back on the opposite side. From Pisa it would be easy. The room was average but the curtains and nightshade was quite dirty. the mini bar was empty and you had to request items from reception. Breakfast was good but a small selection.
by A verified traveler from Raleigh, NC, USA
Posted 13 Jun 2018
My wife and I have been on a European tour for a week now and stayed in various hotels, from Austria to Rome, always leaving stellar reviews. This one is BAD. The reception desk was cordial. This hotel is on a service area so we knew about traffic, that's not a problem. We go to our room and the A/C is not working. I'm asking the front desk, applies the process to turn it on, hear so noise from the unit. Ok, it may take a while.
Coming back from Pisa to sleep, the air is not up to par yet, so we open the window for a bit to help. Close everything for the night and try to sleep. Wake up after 6 hours in sweat, air over 24 celcius (75 Farenheit).
Talk to the person at the front desk about this this morning and get a cocky attitude: "You're the first person to tell me that, it worked all night I'm sure, it shut down once the temperature outside is down to 20 celcius (which would be ok if the rooms were not insulated I guess)"
Bottom line: Dismissing my comment entirely.
This was our fifth hotel on our trip. They have a sign to leave a review on Google. Here it is.
Advice: When a customer complain about anything, the first rule of customer service
Recommended
for Everyoneby A verified traveler
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Posted 3 Oct 2017"..............................................................
by A verified traveler from Minnesota
Nice hotel-hard to find
Posted 14 Nov 2010 on HotelsAs the hotel is located on a major highway, it was very difficult to get to without driving another 8 miles out of the way in order to turn around. I had much trouble finding the hotel. It has changed names this year and was not in the GPS that I had recently updated as well as the name of the hotel was no where visible from the exterior. After arriving in the vicinity it still took me over an hour to find the hotel. Aside from that the hotel was quite good.
by A verified traveler from essex
not impressed
Posted 5 Sep 2009we was not impressed at all by the hotel as it was on a motorway next to a petrol garage. when booking this hotel they said there was a restaurant but after booking in we was told that the restaurant was closed until the end of August which ment that we would have to drive into town to eat but when your in a country that you dont know and on a motorway it is not that easy to drive into town. So we would not return there and we would not recommend it to any one else either.
by A verified traveler
Posted 25 Feb 2020
by A verified traveler
Posted 5 Feb 2020
Het ontbijt was slecht, geen keuze. Het avond eten matig.
by A verified traveler
Posted 5 Jan 2020 on Hotels
Comment from Hotel Management
13 Jan 2020 by Tower Inn, Hotel Management
Gentile cliente,
grazie della sua recensione,
sperando di averla nuovamente come nostro ospite,
saluti dal Tower Inn
