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Whales Bay Hotel

4.0 star property
Family-friendly aparthotel with a full-service spa and a health club

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Photo gallery for Whales Bay Hotel

Terrace/patio
Reception
Terrace/patio
Beach/ocean view
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Spa
  • Laundry
  • Air conditioning
  • Kitchen
The current price is P6,222
P6,714 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

In-room safe, individually furnished, desk, blackout drapes

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
  • 149 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Lanai
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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P9,029 total
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Feb 24 - Feb 25
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About the neighborhood

Map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520

What's nearby

  • Batalha Golf Course - 9 min drive
  • Antonio Borges Garden - 12 min drive
  • Ponta Delgada City Gates - 14 min drive
  • Ponta Delgada Harbour - 15 min drive
  • Lagoa das Sete Cidade - 31 min drive

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪O Chocolatinho - ‬12 min drive
  • ‪Café Canto do Cais - ‬6 min drive
  • ‪Botequim Açoriano - ‬8 min drive
  • ‪Quinta dos Sabores - ‬14 min drive
  • ‪Restaurante O Emigrante - ‬4 min drive

About this property

Whales Bay Hotel

Family-friendly aparthotel with a full-service spa and a health club
Along with a full-service spa, this aparthotel has a health club and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a sofa bed and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Limited housekeeping is available.
Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. These individually furnished accommodations have separate sitting areas and include double sofa beds. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, German, Portuguese

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Massage
  • Pool loungers
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Lanai
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Mini golf
  • Shopping
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 9:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Frequently asked questions

Does Whales Bay Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:30 PM.

How much does it cost to stay at Whales Bay Hotel?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Whales Bay Hotel on Mar 3, 2025 start from P 6,222.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Whales Bay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Whales Bay Hotel?

Self parking is free at this property.

What time is check-in at Whales Bay Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Whales Bay Hotel?

Check-out is at 11 AM.

Where is Whales Bay Hotel located?

Located by the sea, this family-friendly aparthotel is within 9 mi (15 km) of Batalha Golf Course, Antonio Borges Garden, and Ponta Delgada City Gates. Vista do Rei Viewpoint and Praia do Populo are also within 12 mi (20 km).

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Whales Bay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 73 out of 90 reviews
Rating 8 - Good. 13 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

madiha

Absolutely the best stay we had in Portugal!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rime

Beautiful & affordable hotel, nice staff, very clean and calm environment
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

What an amazing Hotel
From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Janet

We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana C

Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Christian

The appartment was big, nice, and modern. A car is needed.
Stayed 11 nights in Jul 2024

10/10 Excellent

vahap

Clean and quite
Stayed 6 nights in May 2024

8/10 Good

Elena

Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vadym

Perfect stay
The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
Stayed 9 nights in Oct 2023

10/10 Excellent

Vignesh Parakkalam

Liked: Amenities
People are nice
Stayed 8 nights in Mar 2024

10/10 Excellent

Douglas Vernon

Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cassandra

Lovely honeymoon stay
We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
Stayed 5 nights in Sep 2023

4/10 Poor

Verified traveler

Liked: Room comfort
Great location nearby the ocean and great natural pool. Excellent Swimming pool in the hotel. Very clean and well equiped appartment. Nice shower. Nice staff. Probably a wonderful place for family with kids but not suited for friends or couple with no kids since walls are paper-thin and bedrooms are on the corridor, stairs and elevator side… 20 meters from the ocean but only a few appartments have an ocean view.
Stayed 6 nights in Sep 2023

4/10 Poor

Emanuel

Great Grounds/Poor customer support
Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronika

2 Bedroom apartment was fantastic for our family!
Beautiful hotel. Very clean and new/modern. Sadly, we were only able to stay for one night - we would have loved to stay longer. We stayed in 2 bedroom apartment, and it was perfect for us and our 3 grown up kids. The kitchen looked great, too bad we were there for so short. Super friendly, kind, efficient staff. Highly recommend! Teresa in reception was amazing! Thank you!
Stayed 1 night in Jun 2023

8/10 Good

Melissa

Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2024

8/10 Good

Herbert

Ein empfehlenswertes Hotel. Apartment mit moderner und großzügiger Ausstattung. Für einen Meerblick sollte jedoch die 3. Etage gewählt werden.
Stayed 7 nights in Sep 2024

8/10 Good

Mariana

Stayed 8 nights in Sep 2024

10/10 Excellent

Erez

Stayed 1 night in Sep 2024

8/10 Good

Maite

Situado en un lugar muy tranquilo
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Stayed 10 nights in Aug 2024

10/10 Excellent

Heather

Stayed 4 nights in Aug 2024