We had an amazing view of the city and the sea, which saved the experience because other services were really not great. It's more like a 3 star hotel, not 4. Breakfast was average, pool good, sauna not working, lifts were extremely slow and one of them kept breaking down. Everything is quite old. Bed was hard. The buffet dinner was really expensive, €30 pp for food which isn't great. Many of tge staff didn't speak English. No room service available. Our last day, we were provided a "lunch box" as we were leaving for an early flight. I think people on prison get a better meal than what we got.