Ratings based on 683 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Lovely hotel in the old part of town. Centrally located facing a lovely park/plaza, nice roof with pool, good continental breakfast included, room large & clean.
by A verified traveler
Posted 20 Sep 2024
Lovely property with furnishings like from a comfortable old fashioned home. Bed was very nice, room was spacious with a/c, bathroom nice. Shower/bathtub has one of those plastic shields wh we n showering but water gets all over the floor anyway. 🙂
The restaurant and its staff are is good focusing on Italian dishes. Staff at front desk are efficient but not friendly, except for one woman who was nice. You can leave your luggage if you arrive before the 2pm checkin time.
There’s a lovely rooftop pool but it was closed for repairs during my visit.
Great location to historic area and the water including whale watching boats.
by A verified traveler
Posted 17 Sep 2024
Great location
by A verified traveler
Posted 16 Sep 2024
Parking was available onsite with a grocery store across the street.
It should be noted the property is not directly on the beach, it looks out on to the water but is a 5 min walk to it (if planning on coming with young kids).
by A verified traveler
Posted 8 Sep 2024
Really nice place - enjoyed everything. The pool is quite nice too.
by A verified traveler
Posted 7 Sep 2024
Very nine stuff
by A verified traveler
Posted 23 Aug 2024
Closeness to Portas da Cidade and to ocean.
Comment from Hotel Management
25 Aug 2024 by Carla Ávila, Hotel Management
Thank you for your review! We're glad you enjoyed the convenient location near Portas da Cidade and the ocean. We hope you had a wonderful stay and look forward to welcoming you back!
by A verified traveler
Posted 10 Aug 2024
ALLES am Hotel war wirklich hervorragend! Einzig die Parkmöglichkeit für das Mietauto waren nicht so optimal. Parkplatz sehr begrenzt und kostenpflichtig. Etwa 7 Minuten Gehweg bis zu den kostenlosen Parkplätzen.
Comment from Hotel Management
25 Aug 2024 by Carla Ávila, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that everything about the hotel was excellent. We understand the parking situation can be a bit inconvenient, and we appreciate your patience with that. We’ll continue to work on improving this aspect. We hope to welcome you back again soon!
by A verified traveler
Posted 5 Aug 2024
Cute place in
The middle of beautiful town! Great views from rooftop and delicious breakfast!
Comment from Hotel Management
25 Aug 2024 by Carla Ávila, Hotel Management
Thank you so much for your lovely review! We're thrilled you enjoyed our location, rooftop views, and delicious breakfast. We hope to welcome you back to our cute place in this beautiful town soon!
by A verified traveler
Posted 27 Jul 2024
This is a great hotel in the centre of everything. I would class it as a boutique hotel with a lot of character including an open landing with seating area and library.
I used the top pool area quite a bit in the mornings and it was generally quiet. The gym is there too and was being upgraded with new equipment when I was there.
Breakfast was the usual tasty fair and a good way to set up the day. I also ate there twice in the evening and really enjoyed the food both times. The restaurant always seemed to be busy in the evenings and was part of the food tasting tour but I didn't need to book in advance.
The staff were also great, from helping me fix my safe to generally looking after my needs and ensuring I was ok.
As a slight aside, they do a couple of things differently to other hotels which I found refreshing as they cut out seemingly unnecessary admin. They didn't need my credit card on check in but I was still able to charge to the room. Also, pool towels were available anytime from reception with no need for deposits, etc and two drop off points for returning them.
On a final point, I emailed them in the spring before my trip and asked if I could have a room with a balcony overlooking the public garden and they managed to sort that out for me. It was great leaving the doors/windows open and/or sitting on the balcony at different times during the day just to chill for a bit as the room sometimes got a little warm/humid.
Comment from Hotel Management
25 Aug 2024 by Carla Ávila, Hotel Management
Thank you so much for your detailed and thoughtful review! We're delighted to hear that you enjoyed your stay and appreciated the character of our boutique hotel, especially the open landing and library. It’s wonderful that you found the top pool area peaceful in the mornings and took advantage of our gym upgrades. We're also glad you enjoyed your dining experiences with us, both at breakfast and dinner, and that our team was able to assist with your requests, including arranging the perfect room with a balcony overlooking the public garden. Your feedback on our streamlined processes is much appreciated—we strive to make your stay as hassle-free as possible. We look forward to welcoming you back soon for another relaxing stay!
