Ratings based on 201 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
We ha d an amazing experience will definitely book again.
Comment from Hotel Management
25 Nov 2024 by Team Hotel Sete Cidades, Hotel Management
Dear Mario Jorge, Thank you for your review and kind comments. We are happy to know that you enjoyed your stay with us. Best regards, Victoria Sousa
by A verified traveler
Posted 6 Oct 2024
Excellent personal and great attention,but the rooms need some updating being close to everything.Overall I enjoy my visit to S.Miguel
Comment from Hotel Management
7 Oct 2024 by Victoria Sousa, Team Hotel Sete Cidades, Hotel Management
Dear Mabel,Thank you for your review and comments. We regret that we have not exceeded your expectations. Our hotel unit will soon suffer a general remodelation in order to improve our accommodations and services. Apologies for any inconvenience caused.Kind regards,
by A verified traveler
Great experience!
Posted 20 Jul 2024 on HotelsWe had a great time at Sete Cidades hotel, their kindness and willingness to guide and support us during our stay overcame our expectations.
The hotel is pretty close to many amenities, restaurants and the airport.
Comment from Hotel Management
22 Jul 2024 by Victoria Sousa - Team Hotel Sete Cidades, Hotel Management
Dear Elma, Thank you for your review and kind comments. We are happy to know that you had a pleasant with us. Kind regards,
by A verified traveler
Posted 15 Jul 2024
The whole building is pretty old. Pipes exposed throughout. Elevator ancient and and clusterfobic, too small. Other than the note about you might find some living criters in the room, it was clean
Comment from Hotel Management
15 Jul 2024 by Victoria Sousa - Team Hotel Sete Cidades, Hotel Management
Dear Carlos, Thank you for your review and comments. Our hotel unit will soon suffer a general remodelation in order to improve our accommodations and services. Apologies for any inconvenience caused during your stay.Kind regards,
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Victoria Sousa - Team Hotel Sete Cidades, Hotel Management
Dear Emma, Thank you for your review. We are happy to know that you enjoyed your stay with us. Kind regards,
by A verified traveler
Posted 14 Nov 2023 on Travelocity
Comment from Hotel Management
15 Nov 2023 by Victoria Sousa - Equipa Hotel Sete Cidades, Hotel Management
Estimada Flavia, Agradecemos a sua avaliação sobre a nossa unidade hoteleira. Esperamos que a sua estadia conosco tenha sido agradável. Melhores cumprimentos,
by A verified traveler
Posted 22 Sep 2023
Staff was excellent, but facility is dated. Breakfast was not great, but appreciated. A bit removed from restaurants and main core
Comment from Hotel Management
22 Sep 2023 by Sónia Pedro - Hotel Sete Cidades Team, Hotel Management
Dear Heather, Thank you for your comments and preference in selecting ou hotel unit.Our hotel will have renovations soon.Any aditional questions, don't hesitate to ask us.Kindest regards,
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
22 Sep 2023 by Sónia Pedro - Front Desk Hotel Sete Cidades, Hotel Management
Dear Irelanda, Thank you for your preference in selecting our hotel unit.We truly regret that you did not have a smooth stay. Thank you for letting us know your insatisfaction. Any aditional question don't hesitate to contact us.Kindest Regards,
by A verified traveler
Posted 6 Oct 2022 on Hotels
Bathroom wall tiles were dirty. Good location and friendly stuff.
Comment from Hotel Management
6 Oct 2022 by Victoria Sousa Team Hotel Sete Cidades , Hotel Management
Dear Mirela, Thank you for your review and comment. We have verified what you have mentioned regarding the tiles in the bathroom, and they are not dirty. What happens is that the paint is stained. We will certainly take this in care, so that it can be repared. Many apologies for any inconvenience caused. Kind regards,
by A verified traveler
Posted 17 Aug 2022
Shower curtin not low enough
Other than that.
Outstanding.
Great staff
Comment from Hotel Management
18 Aug 2022 by Nuno Andrade, Hotel Management
Dear guest.
We want to thank you for selecting our hotel and for your comment. We're very happy that you had such a good stay with us. Hope to see you again in a near future.
Regarding the shower curtains we thank you for the notice and we will do our best to acess the situation.
Our best regards, Nuno Andrade
Sincerely yours, Hotel Sete Cidades's staff.
