Ratings based on 215 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2024
Great
Comment from Hotel Management
20 Jul 2024 by Laure, Hotel Management
Bonjour Arica,C'est avec plaisir que nous découvrons votre note et en sommes ravis.Belle journée,
by A verified traveler
Posted 23 May 2024
Couple of points that spoilt our stay. First was in the restaurant. When I made my reservation I asked would it be possible to get a Vegetarian meal, I got a positive response. However when I asked for an Omelette the server said yes, but it never arrived. I also asked for a Sparkling Water, Still Water arrived. I thought there was little point in complaining as my request for an Omelette had been ignored. My other, maybe unfair complaint is due to receiving a phone call after dinner telling us that my wife’s brother had been found dead at home we had to checkout the following morning to return home (we had booked for two nights) urgently. I was quite disappointed that the hotel decided to charge for the second night. Would have understood if the hotel was full and turning people away, but it was on
obviously less than half full judging by the car park.
Comment from Hotel Management
24 May 2024 by Laure, Hotel Management
Good morning, Mr Ellams,First of all I would like to offer you my sincerest condolences at this difficult time. As far as the restaurant is concerned, I think that the waiter must not have understood what you ordered, because of course we could have made you an omelette. I apologise for any misunderstanding.As far as the room is concerned, your reservation was made through Expedia and once this has been debited on your arrival at the hotel we cannot go back on it.We hope to see you again under different conditions.The receptionTranslated with DeepL.com (free version)
by A verified traveler
Posted 14 Nov 2023 on Hotels
Older facility, well maintained, excellent service and food
Comment from Hotel Management
11 Dec 2023 by Laure, Hotel Management
Hello Steven,We thank you for taking the time to leave us a review and are delighted that you had a good time there.Beautiful day.Laure
by A verified traveler
Posted 7 Aug 2019
by A verified traveler
very pleasant
Posted 18 Sep 2018 on HotelsHotel central for the north Normandy area nice area by lake, We had a disabled room very roomy, but wish we could have had tea and coffee in it, breakfast not best but very acceptable, reception very good get anything you want, lounge good. Hotel could do with a bit of tender loving care outside, IE paint and gardening, but would recommend.
by A verified traveler
Posted 23 Dec 2017 on Hotels
Very peaceful setting and very clean and tidy hotel, friendly staff and good service.
by A verified traveler
Great hotel
Posted 6 Oct 2015 on HotelsGreat hotel in a beautiful area. The restaraunt was awesome
Recommended
for Everyoneby A verified traveler from Lancashire, England
Great location near Pont-l'eveque.
Posted 21 Sep 2015
Pros: As above
Cons: Very little other than the textured wallpaper.
Location: Good for touring Normandy, particularly Pont-l'eveque - visit the market if you're there on the right days. Leisure facilites across the lake.
Good lakeside hotel with view from hotel super at evening. The walk round the lake is good to prepare the appetite for an excellent meal. Rooms clean and pleasant but fairly small. Wallpaper typically French and let's the decor down slightly, but this is a minor issue. Staff friendly and helpful without being false - more expensive hotels could learn from this. Breakfast good continental, not as wide as perhaps some other reviews suggest, no complaints though. When the restaurant and bar closes it closes absolutely - no late facilities, though dinner is until 10PM, so again minor and makes for a peaceful night. Parking good.
by Richard from Reading Berks
Lovely setting. Disappointing room and food.
Posted 12 May 2015 on HotelsLovely surroundings but the room was cramped and the restaurant food was poor. Chefs special salad consisted of bits of cheese on toast on a bed of lettuce only. The main course well done steak still bloody a few chips no vegetables and guess what more lettuce. The cheese platter - two bits of cheese no biscuits and more lettuce. All for 26.50. Breakfast also overpriced and no effort. Staff all very pleasant and helpful.
by John from Ireland
We wont book this place again .
Posted 12 Nov 2014 on HotelsWe arrived on a sunday as per our booking only to learn that the bar and restaurant close at 7 on sunday evenings . So it might be a hotel monday to saturday but on sundays its a b&b . Also if you need any assistance after 7 there is nobody there .
